How can we keep Conference recordings for longer than 14 days?

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prmjohnson
Community Novice

Dear Community,

Does anyone know how we can keep Conference recordings for longer than 14 days? I thought there was a fee associated with it, but do we contact Canvas or Big Blue Button? Thanks!

1 Solution
awilliams
Instructure Alumni
Instructure Alumni

If you don't want to pay, and you don't mind storing the videos locally, you can always right-click on them and save them.

As for who to contact to set up a paid account with BigBlueButton, I'm not exactly sure but I would start with your Customer Success Manager.

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