How do I reach the Canvas Service Cloud?
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07-23-2019
03:20 PM
Hi, I probably asked this before so please forgive me. I know the Service Cloud for Field Admins has a separate website and I cannot remember what it is unfortunately. I also tried to customize my menu in my Canvas Dashboard to add a link as shortcut to the Service Cloud, but I'm not able to get there either. I received a notification from Canvas that a user (who happens to be my new boss), reported a problem. I actually asked him to do this in order to see if the process works. Although I received an email that a user needs help, there was no link in the email as where to go in order to read about the issue more in depth. Please help! Thanks so much.