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Surveyor

Quiz Timer and Question List Does Not Scroll with Quiz

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We just switched to the new UI and we are now getting reports that the Quiz Timer and Question List for quizzes when all questions are delivered together is not scrolling as the student scrolls down the page answering questions.

This issue is in all browsers on all platforms except for Firefox. Currently in the new UI if you are using Firefox the timer and question list will stay with you as you scroll down he page to answer the next question. In the other browsers you must scroll back to the top of the page to see the timer and then scroll back down to the question you are answering.

quiztimer-UIs.jpg

We were able to replicate this issue on both Mac and Windows machines and in various browsers. Again, the only browser working as it did in the old UI (the timer and question list moves down the page as questions are answered) is Firefox.

Is anyone else receiving reports of this issue?

1 Solution

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Community Team
Community Team

Hi, Susan,

I looked into this behavior and it seems it's actually intended by our UI team as a bug fix in this release, added to Canvas Beta Release Notes (2016-05-23)​. I've posted an explanation in the comments there, but basically the sidebar is causing several concerns in both the new and legacy UI, and once everyone is off the legacy UI, the team will be able to clean up the code and bring back the sidebar scrolling. We apologize for the change in functionality but sounds like it's only temporary.

Hope that helps!

Erin

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8 Replies
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Adventurer

Susan, I just tested on our instance and had the same problem - works fine in FF but not in chrome. 

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Community Member

Have you reported this to Canvas? And, if so, what was their response?

Thanks, Sarah

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Thanks for testing!

We also noticed that on the Syllabus page the "Edit Syllabus Description" and the Calendar which are both located in the righthand pane (where the quiz timer/question list are located on the quiz page) do not stay on the viewable page in the new UI as they do in the Old UI, but we're unsure if that's related or another bug.

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Yes, we've reported it to Canvas. Their first response was that it was working as intended. After more questioning on our part it was finally determined that it was not working as intended. The JIRA for this issue is: CNVS-29255

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I'm glad you pushed back. Keep us posted!

Thanks, Sarah

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Community Team
Community Team

Hi, Susan,

I looked into this behavior and it seems it's actually intended by our UI team as a bug fix in this release, added to Canvas Beta Release Notes (2016-05-23)​. I've posted an explanation in the comments there, but basically the sidebar is causing several concerns in both the new and legacy UI, and once everyone is off the legacy UI, the team will be able to clean up the code and bring back the sidebar scrolling. We apologize for the change in functionality but sounds like it's only temporary.

Hope that helps!

Erin

View solution in original post

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Thank you for looking into this and for getting an answer from engineering.

However, I wish this change had been better communicated (before it was made) as it is causing issues with students who are taking timed exams/quizzes and can no longer see the timer.

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Hi, Susan,

Completely understandable. Our team apologizes as well and wasn't aware the change would be significant. Moving forward, we're working together more closely so we can improve our communication with you. We're always looking for ways to improve so we definitely appreciate you being involved in the community and sharing your thoughts with us!

Erin

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