As the Associate Director of Learning Systems at Baylor University, I am a civic-minded, lifelong learner with a deep expertise in managing enterprise academic systems and technology services in higher education. I lead a small team of highly-skilled professionals, providing staff development services and administering various enterprise academic systems, including Blackboard Learn, Canvas by Instructure, Respondus, Turnitin, Kaltura, WordPress, Blackboard Collaborate, Microsoft Teams, Zoom, and Cisco Webex. My technical skills encompass system administration, managing cloud applications, load balancing, performance monitoring, and hardware scaling. Through implementing efficient system administration protocols, I have significantly improved performance and scalability of Baylor’s learning management systems, leading to an enhanced learning experience for students and faculty. Passionate about driving digital transformation in education, I actively explore emerging fields in instructional technology and generative AI. Continual learning is central to my professional growth, allowing me to leverage new media tools and productivity applications to optimize learning experiences. As a servant leader, I foster effective working relationships and create a supportive environment for my team to thrive. I find effective solutions to complex problems and adapt readily to changing requirements, consistently surpassing expectations in my results. Outside of my professional commitments, I actively engage in community service, aligning my values with making a positive impact beyond the workplace.
