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How do I use the Training Services Portal as an admin?

Find your school's Canvas URL

To find your school or institution's Canvas URL, begin typing the name of your school/institution. Results will appear after you type at least 3 characters. For best results be as specific as possible. If you can't find your school, try using any part of your school's name or searching for your school district or state. You may also need to search for the school using the acronym or full name, for example "USU" and "Utah State University".

How do I use the Training Services Portal as an admin?

As an admin, you can access the Training Services Portal to complete self-paced training resources on a variety of Canvas topics. If your institution has a paid training subscription, you may also have access to live trainings and webinars.

Notes:

  • The Training Services Portal is only available to admin-, instructor-, and designer-based roles or users without an assigned role.
  • The Training Services Portal is only available to institutions in North America. Canadian institutions should contact their Customer Success Manager for information on participation.
  • For assistance updating your Training Services Portal, contact your Customer Success Manager. 
  • If the Training Services Portal link does not display in your Help menu, you must enable it in account settings.

Open Help Menu

Open Help Menu

In the Canvas Global Navigation menu, click the Help link.

Note: Depending on your institution, the Help link name and icon may vary.

Open Training Services Portal

Open Training Services Portal

Click the Training Services Portal link.

Notes:

  • The Training Services Portal is only available to admin-, instructor-, and designer-based roles or users without an assigned role
  • If the Training Services Portal link does not display in your Help menu, you must enable it in account settings.

Authorize Account

Authorize Account

To use the Training Services Portal, you must authorize the Training Portal to access your Canvas account.

Two modals display when accessing the Training Portal the first time. To authorize use of your account, click the Authorize buttons. In the future, only the Canvas Training Portal Authorization modal will display.  

Note: If you are not authenticated in your Canvas Instance, you will be prompted to enter your Canvas URL before accessing the Training Portal.

Training Portal Visibility

By default, users with admin permissions view the Training Portal as an admin [1].

To view the Training Portal as a learner, click the User drop-down [2] and select the Learner option [3].

View Completion Report

By default, the Data and Analytics page displays.

On the Completion Report tab [1], you can view completion data such as the enrolled user [2], the offering [3], type [4], and completion status [5].

To generate a new report, click the New Report button [6].

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