How do I use the Training Services Portal as an admin?

[#1]

As an admin, you can access the Training Services Portal to complete self-paced training resources on a variety of Canvas topics. If your institution has a paid training subscription, you may also have access to live trainings and webinars.

The Training Services Portal is hosted in Bridge.  Learn more about using Bridge.

Notes:

• The Training Services Portal is only available to admin-, instructor-, and designer-based roles or users without an assigned role.
• The Training Services Portal is only available to institutions in North America. Canadian institutions should contact their Customer Success Manager for information on participation.
• If the Training Services Portal link does not display in your Help menu, you must enable it in account settings.

Open Help Menu

In the Canvas Global Navigation menu, click the Help link.

Note: Depending on your institution, the Help link name and icon may vary.

Open Training Services Portal

Click the Training Services Portal link.

Notes:

• The Training Services Portal is only available to admin-, instructor-, and designer-based roles or users without an assigned role
• If the Training Services Portal link does not display in your Help menu, you must enable it in account settings.

Authorize Account

To use the Training Services Portal, you must authorize Canvas [1] and Bridge [2] to have access to your account.

To authorize use of your account, click the Authorize button on both screens [3].

View Learning Library

The Training Services Portal is hosted in Bridge. By default, the Training Services Portal opens to the Learning Library. Learn more about using the Learning Library.

The Learning Library includes:

• Higher Education Programs: Collections of recommended courses based on user role in Higher Education. Certificates may be awarded upon completion at 80% accuracy. Learning pathways are organized in Bridge programs.
• Higher Education Administration Programs: Collections of recommended courses based on user role in Higher Education Administration. Certificates may be awarded upon completion at 80% accuracy. Learning pathways are organized in Bridge programs.
• Grades K-5 Programs: Collections of recommended courses based on user role in Grades K-5. Certificates may be awarded upon completion at 80% accuracy. Learning pathways are organized in Bridge programs.
• Grades 6-12 Programs: Collections of recommended courses based on user role in Grades 6-12. Certificates may be awarded upon completion at 80% accuracy. Learning pathways are organized in Bridge programs.
• K12 Admin Programs: Collections of recommended courses based on user role in K12 Administration. Certificates may be awarded upon completion at 80% accuracy. Learning pathways are organized in Bridge programs.
• Higher Education - Instructors and Support Staff: Information on a variety of Canvas topics. Badges may be awarded upon completion.
• Higher Education - Instructional Designers: Information on a variety of Canvas topics. Badges may be awarded upon completion.
• Higher Education - Administration: Information on a variety of Canvas topics. Badges may be awarded upon completion.
• Grades K-5 - Instructors and Support Staff: Information on a variety of Canvas topics. Badges may be awarded upon completion.
• Grades 6-12 - Instructors and Support Staff: Information on a variety of Canvas topics. Badges may be awarded upon completion.
• K12 Instructional Designers: Information on a variety of Canvas topics. Badges may be awarded upon completion.
• K12 Administration: Information on a variety of Canvas topics. Badges may be awarded upon completion.

Learn more about using programs and courses.

View Admin Dashboard

Depending on your configuration, the Training Services Portal may open to the Admin Dashboard. The Dashboard allows you to view all users in your institution that have accessed the training portal [1] and a list of learning item completion [2].

The completion report includes the user's name [3], email [4], the title of the learning unit [5], the amount of time expected to complete the unit [6], the enrollment type [7], and completion status [8].

Note: If you cannot view the Admin Dashboard, contact your Customer Success Manager.

Open Learning Item

To begin a program or course, hover over the program or course card and click the Enroll button [1].  Learn more about enrolling in a program or course.

To view all learning items that you have enrolled in, click the My Learning tab [2]. Learn more about the My Learning page.

View Training Calendar

To view the training calendar, click the Training Calendar tab [1]. The Training Calendar displays pre-scheduled live webinars delivered by Canvas trainers.

To register for a live training, click the name of the training [2] and click the Register button [3]. You will receive an email confirmation with a link to access the live training. Learn more about registering for a live training.

Notes:

• Live trainings are only available to subscription clients.
• All times in the training calendar display in Eastern time.