[ARCHIVED] Canvas Export not working

[CAF]

I am an instructor trying to export a Canvas course for use at a different university. I followed the instructions for exporting the course. As it is a very large course, I was expecting it to take awhile and to end up with the ZIP file everyone mentions.

However, the export was completed in seconds and the result was a 54KB imscc file. This cannot possibly contain all of the course content.

I tried exporting multiple times and keep getting this same small file. 

How can I get the entire course to actually export, besides the steps shown in the Canvas guide that are clearly not working?

[chriscas · Accepted solution]

Hi @CAF,

Could you tell us more details about the contents of the course?

I'm wondering if perhaps the course is built through a lot of 3rd party integrated content.  If that's the case, the export file would have the link information to put back if re-imported to a new Canvas course, but since the content comes from a 3rd party, it wouldn't be included itself in the zip.  This is a just a guess, since I've never seen an issue with the export tool in my almost 9 years as a Canvas admin for my university.

-Chris