[ARCHIVED] Canvas Rubric Scores Disappeared

[justin_lee]

Hello everyone,

I had a midterm associated with a particular rubric, with the midterm graded using this rubric. Then, I clicked "Show Rubric" in the midterm page, and accidentally clicked on another rubric, which seems to have associated that rubric with this midterm. I immediately reverted back to the original rubric, and now the rubric scores have completely disappeared.

Anybody encounter this issue before and know how to get the rubric scores back?

Thanks!

[kbucu]

I just experienced the same thing today.  Hopefully, there is a solution to this.

[kona · Accepted solution]

Greetings! If both of you are experiencing this issue, then I'd definitely recommend turning this into Canvas Support. That way they'll be made aware of the issue and they can help and keep you in the loop of what's going on. To contact support, click on the Help link and Report a Problem. 

Let us know what you find out!

Kona