[ARCHIVED] Students name not showing up for grades

[topimages]

I have a really interesting challenge. I have two students whose names do not show up under people. When I try to add them it won't let me because it says they are already in the course. I was just going to delete the student from the course and re-add them but I cant find them to delete, or to add the work.

I am using the free version and am the only one in my school or district to use it.

[Robbie_Grant · Accepted solution]

 @topimages ,

This is something that you may need to contact Instructure Support about. This can be done by clicking on Help > Report a Problem.  This will start a trouble ticket with the Support team.

Robbie

[topimages]

Thank-you Robbie-I will try that again. I sent in a ticket a last week ago but just assumed that because I was on the free that they didnt answer those.