Canvas and Turnitin

dhulsey
Community Champion
573
277420
Introduction

Turnitin is well known for plagiarism and integrates with Canvas when an institution purchases a Trurnitin subscription. Many instructors rely on Turnitin.com services for plagiarism education, prevention, and detection. Turnitin is also a valuable tool for grading and peer reviews. Turnitin currently integrates with Canvas in two different ways, but Turnitin is phasing out the older method.

The oldest Turnitin integration with canvas is known as the API integration. Currently, Turnitin is phasing out this older integration, but still offers support to schools who are not having a good experience with the LTI.  

The newer method of using Turnitin is the LTI tool. Turnitin’s page for the LTI tool includes the official Admin, Instructor, and Student Guides

Tutorials from Instructure for using the Turnitin LTI can be found here: , How do I create a Turnitin assignment?, and How do I manage Turnitin assignments?

Canvas has also developed a more robust framework for plagiarism detection services: Spring Cleaning Is Coming: Plagiarism-Detection Improvements Headed Your Way! Turnitin has announced that they will be continuing the LTI plugin while also developing a new plugin using the framework canvas is developing. The target release for the new plugin is Fall 2017. This new plugin promises Turnitin assignment creation within Canvas's interface for those who wish to use Canvas for most operations but would like an originality report from Turnitin. Users who wish to grade in Turnitin or use Peermark will wish to use the LTI version. However, Turnitin says institutions will be able to run both the LTI and the new plugin simultaneously. 

What is "Feedback Studio"?

Feedback studio is the name for an interface overhaul for Turnitin that took place in mid 2016. You can see an interactive tour and demonstration of the interface (Note the ability to use bold, underline, italics and hotlinked text in Grademark comments).  The materials in this blog now refer to feedback Studio, but only Grademark and originality reports have been incorporated into Feedback Studio. Peermark and its interface has not changed at this time.

Does Feedback Studio alter any functionality?

Yes, but the changes only affect the grading functionality of Turnitin.  As of May 23, 2016, the ability to view the complete list of Grademark comments is missing. For students, the implementation of rubrics in Feedback Studio is clunky as I discuss in this video:

Thankfully, Turnitin is listening and refining Feedback Studio. As of early 2017, the ability to search for quick marks while grading has been restored.

As a local Canvas Administrator, how do I configure the Turnitin LTI?

There are multiple sets of instructions with varying levels of detail for local canvas Administrators on the Turnitin website. Here is the best set of instructions, and here is the current configuration of the Turnitin LTI at the account level for my school:

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1. Name the configuration.

2. The consumer key is provided to your account by Turnitin.

3. The launch url is provided by Turnitin and is the same for all institutions. The launch url for Turnitin UK Users is https://submit.ac.uk/api/lti/1p0/assignment.

4. Completing the domain field with "turnitin.com" ("turnitin.uk.com" for UK users) enables Turnitin to launch from the Canvas speedgrader report icons.

5. Setting the privacy to public allows Canvas to share student names and emails with Turnitin.

6. Turnitin documentation states that the Custom Fields may be left blank. However, adding the code developed by canvas engineers adds several convenient features that sync information between canvas and Turnitin so that instructors do not need to enter information in both Canvas and Turnitin, including due dates, assignment id's, assignment titles, points possible, and availability dates. The graphic depicts all of the available codes.

Here is a short video demonstrating the syncing features added by the custom code.

Can my institution enable both the API version and the LTI version as we transition to the LTI?

Turnitin has offered varying answers on this question. The latest answer is yes. In an email sent to local Turnitin instructors on 4-11-2016, Turnitin states, "For those who are wondering, it is possible to run the legacy Canvas integration and Canvas LTI integration in parallel during the transition period."

What happens to API enabled assignments when the API version gets shut off?

In an email sent to local Turnitin instructors on 4-11-2016, Turnitin states, "When the previous Canvas integration becomes unavailable, classes and assignments originally created through the previous integration will remain accessible by logging into Turnitin directly. These older classes and assignments will not be visible in the LTI integration."  Although, I believe this access is limited to Turnitin administrators.

On the Canvas side, The API enabled assignments stay in Canvas and all Canvas functionality remains intact when the Turnitin API gets turned off. Submissions and grading in Canvas persists in Canvas once you turn off the API; only the link to Turnitin is lost, which means losing direct access to originality reports and any grading done in Turnitin. Although, with the API turned off and LTI turned on, you can currently see the icons and percent in the speedgrader for past assignments. If you try to click on the icon, you get this error message:

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The text "Turnitin has been enabled for this assignment" persists in Canvas assignments when the API has been turned off but the LTI tool has not been turned on for that assignment even if the course is copied for a new term Of course, there is no way of knowing if this will change once Turnitin phases out the API altogether.

An instructor who wants to preserve grading in Turnitin from the API version for personal access, must save the grading as a .pdf one paper at a time before the API gets turned off. Originality reports can be saved one at a time, or reports can be reproduced by resubmitting the file to Turnitin and disregarding the first submission when interpreting the originality report.

When we turned on the LTI, I converted my existing assignments to use the LTI without issue.

Do teachers and students have to sign up for an account at Turnitin.com?

No one absolutely needs to create a separate Turnitin account. The tool uses the email address in the user's Canvas profile as an identifier, and log in from Canvas is seamless even for first time users. However, the instructor cannot use the Canvas test student for testing the LTI tool because the test student does not include a profile and email address. When I started using the LTI, I had a previous Turnitin account under the same email my Canvas profile uses, so the tool recognized me and put all submissions into my preexisting account.

If an instructor accessed Turnitin for the first time in the LTI and then later had a desire or need to access information in the web interface at Turnitin.com, the instructor can go through the forgotten password process at Turitin.com to set up a password and then can begin to use the webinterface. It is probably advisable for an instructor to have access to the Turnitin.com interface for using the iPad app, submitting for students at Turnitin.com, managing rubrics and saved grading comments, etc.

Does the LTI version of Turnitin have feature X?

Yes! All of the major Turnitin features are present in the LTI version, including originality reports and grading (with reusable comments, rubrics, etc.) through Feedback Studio, e-rater (automated comments), grade anything (PowerPoint Excel, etc.),  peer review (in Peermark), ios app, and cloud submit.

How does an instructor set up an assignment using the LTI tool?

Instructors add Turnitin as an external app to an assignment. This video demonstrates the process (assuming you have enabled the custom codes in your LTI configuration for Turnitin:

When creating an assignment, should I load Turnitin in a new tab?

I prefer to use a new tab, but there are pros and cons to both approaches. Probably the most important thing is to be consistent on your campus to avoid confusing students. Here is a video showing what each option looks like:

Update:  As of June 30, 2016, Instructors must no longer launch a Turnitin assignment to initiate the assignment in Turnitin. The Turnitin release notes state, "Students can now launch into an assignment and trigger its creation; this relieves instructors from being forced to have first interaction with the assignment before students are able to submit." However, the instructor must set an available from date and a due date in Canvas to allow students to initialize an assignment.

How do students submit to a Turnitin LTI assignment?

Go here for a .pdf tutorial on uploading a word processing file to a Turnitin assignment.

How do students complete peer reviews?

Here is a .pdf tutorial on using PeerMark.

I want to set up an assignment sequence of rough draft, peer review, and final draft.

You will need two assignments in Canvas / Turnitin. The first assignment will be for students to submit drafts and critique each other with Peermark. The second assignment will be for the submission of the final draft. This video tutorial demonstrates setting up an assignment and adding a Peer review component with Peermark. Note that only the grade on the paper in Grademark gets passed back to the canvas gradebook, so if you want to grade Peer reviews, you can add reviews into the paper grade (what I do), or you can set up an assignment with no submission and manually enter grades for the peer reviews:

How does the grading work?

An instructor can choose to grade using Turnitin's Grademark or Canvas's Speedgrader.

I do all of my grading in Turnitin's Grademark. I use the Quickmarks (saved comments I can reuse) with a rubric and enter the grade in Turnitin. The grade gets passed to the Gradebook in Canvas. It actually works quite a bit like the Canvas Speedgrader, and you can advance from student to student as well as quickly flip through all of a student's submissions for the term. I prefer Turnitin's Grademark because I can save and reuse remarks (with clickable url's!). Turnitin also can layer the originality report and Grademark, so the instructor can see the originality report while grading. Unlike the older API plugin, Quickmarks, rubrics, and PeerMark libraries persist across Canvas courses, so there is no need for importing or exporting Turnitin assets after the initial use.

As of the August 29, 2015 update, the student submits the paper to Turnitin, and Turnitin sends a copy of the paper to Canvas. The copy of the paper in Canvas may be graded in the Speedgrader, but if you wish to use a Canvas rubric, you must add the rubric to the assignment before configuring the assignment submission as an external tool.

How do students receive their feedback?

Here is a tutorial for receiving instructor feedback through Grademark. If the instructor chooses to grade in the Canvas speedgrader, then the process is the same as it is for any other Canvas assignment except that the student can also click on the Turnitin icon to view her originality report.

How can I tell if my students have viewed their feedback?

If you use Grademark for grading, you can access the Turnitin inbox through the link on your Canvas assignment:

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In the image above of a Turnitin assignment inbox, the eye icon indicates a student who has viewed feedback. The dots are students who have not seen the feedback.

Will Turnitin send a grade from Turnitin to the Canvas Gradebook?

Yes! Grades entered in Turnitin automatically get posted to the Canvas grade book. However, this is a one way link. Grades posted in Canvas do not show up in Turnitin.  

Can I use the Turnitin iPad app to grade?

I use it all of the time! In fact, the iPad Turnitin app does something nothing else does right now: you can download papers to the iPad and grade them without an Internet connection, using a rubric and Quickmarks (saved and reusable comments). Then, when you hit wifi again, the papers sync back to Turnitin (and therefore to Canvas).

Where can I see the originality report for a paper?

Icons for the originality report show up in the Canvas speedgrader and gradebook.  The full report can be seen by clicking on the icon in the speedgrader or accessing the LTI tool from the Canvas assignment or through the Turnitin iPad app.

What happens when I copy a course in Canvas?

The assignment, settings, instructions, and dates persist in Canvas when an instructor copies a course for a new term.The LTI assignment must be visited (if you load TII inside of Canvas or the LTI tool must be launched (if you load in a new tab) to reestablish the assignment and settings on the Turnitin side. Now, a student can access the assignment from Canvas to initialize the assignment in Turnitin; However, the instructor must set an available from date and a due date in Canvas to allow students to initialize an assignment.

How can I use Turnitin with an essay question on a Canvas Quiz to get an originality report?

There are two options.

The first option is to use a file upload question in the quiz. This allows students to upload a file in response to the question, and the instructor can bulk download the files from the quiz as documented in How do I create a File Upload quiz question?.  Once the students' files are downloaded in a zip file, the instructor could upload the zip file to the Submitting via quick submit https://guides.turnitin.com/01_Manuals_and_Guides/Instructor/Instructor_User_Manual/37_Quick_Submit on Turnitin's website. This is one good reason for instructors to set up accounts through Turnitin's interface and enable the quick submit in their settings.

The second option is to use essay questions in the quiz. After the students complete the quiz, the instructor can generate an item analysis. Download the item analysis and open it. Next, locate the column with the essay responses you wish to scan, and it helps here if you can search for a key word to locate the column. I always include the word "essay" in my essay questions, which lets me locate the columns I need quickly. Next, copy the column and submit it to Turnitin via cut and paste with Submitting via quick submit 

Here is a video that demonstrates using quick submit:

I want to check discussion posts for originality.

A feature request for using Turnitin on Canvas discussions is under review: . In the meantime, you can navigate to a discussion, select the entire page (ctrl A on Windows; Command A on Mac). Next, use Submitting via quick submit  on Turnitin's website and paste in the text. Some text you may not want will be included like the discussion prompts and your discussion replies to students, but if you can live with that, you can batch scan the posts, and what you copy even includes each student's name, so you know who wrote each post:

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I want to use the Turnitin LTI but need a Canvas rubric for grading / assessment

Create your assignment as a Canvas assignment without linking it to Turnitin. Save the assignment. Add your rubric to the assignment, and edit the assignment to enable Turnitin. I

Can Students submit to Turnitin LTI assignments from the Canvas mobile apps?

Not at this time. As per Canvas iOS app and External Apps(LTI), Turnitin needs to make its LTI tool fully compatible for a mobile environment. However, it is possible for students to submit essays by using the browser on their mobile device. Additionally, Turnitin's iPad app supports student use for submitting papers  and viewing feedback. For students to gain access to the iPad app, they should go through the password recovery process after accessing Turnitin at least once through the canvas integration.

Are there any complications with the Turnitin LTI tool?

There is some loss of Canvas functionality that may affect some instructors:

  • Turnitin assignments will only accept one file per assignment.
  • Using differentiated due dates as documented inHow do I assign an Assignment to an individual student or course section? breaks date syncing with Turnitin because Turnitin can only handle one set of dates per assignment. As a workaround, an instructor could set a date in Turnitin that corresponds with the last date in Canvas, allowing all groups to submit to the same assignment, but this only works if your school is not using the custom codes to automatically sync due dates with Turnitin.  Alternatively, an instructor could set up multiple assignments, releasing each assignment only to one subset of students.
  • If an instructor wishes to alter a Canvas rubric on a Turnitin assignment, she must Turn off the LTI to alter the rubric and then reinstate the LTI when done editing the rubric. Warning: disabling the LTI after students have submitted will severe the connection between Canvas and the LTI; you should only do this if students have not submitted.
  • It is not possible to use the Turnitin LTI (or any other external tool submission) with a Canvas group assignment; the option to assign to a group disappears as soon as "External Tool" is selected as the submission type.

I have a question that is not answered here.

You can comment on this blog, and I am happy to help, but I do not work for Instructure or Turnitin and have no inside information. I am an English Professor, and I use the Turnitin LTI tool in Canvas daily. 

I do not like something about the Turnitin LTI. Who should I make aware of my displeasure?

Most issues are going to be with Turnitin. File bug reports and give feedback at Turnitin - Support Wizard.  You can also contact your local Canvas admin to pass feedback to the Turnitin rep for your institution. I encourage you to do this. Let Turnitin know that Canvas users want and deserve their attention. Turnitin is a great product, but it is also an expensive one. Get the most for your money by getting your feedback to the right folks.

However, it is also true that Canvas and Turnitin are working together, and Instructure Employees have initiated discussions on the following known issues:

Turnitin + Canvas: submissions appearing on the wrong assignment

Turnitin + Canvas issue: "Resubmit to Turnitin" button occasionally results in submission getting st...

Turnitin + Canvas: Allow teachers to resubmit on behalf of students

Canvas + Turnitin: Retreive TII originality score again after due date has passed

Questions? If so, please don’t be shy!

Does Feedback Studio alter any functionality?

573 Comments
snugent
Community Champion

 @dhulsey ​ I just tested this in our beta instance and it works great and it seems to retroactively take effect on past assignments as well. However, I noticed with older two assignments I get the error message cannot be found. I know I didn't delete them and I checked the same course in production and the assignments are fine. I hesitate to put these settings into production if I have a bunch of assignments throwing a errors. Are you or anybody else have the same issue?

dhulsey
Community Champion

Hey, Susan. I didn't notice that, but it is also true that I did not look at any older assignments. I will try to do some testing in the next few days.

dhulsey
Community Champion

Joe and Chris:

I can't detect any pattern for why some reports are not showing up in the speedgrader. I can only confirm that it is happening to me as well, and I can reportthat opening up the LTI tool on the assignment page in Canvas works to view all reports.

morris_admin
Community Contributor

All our Fall courses that use Turnitin are currently showing up as expired in Turnitin. They're fine in Canvas and there are no dates that would indicate an expiration. Is this happening to anyone else? I've entered a ticket to Turnitin and I'm about to do the same with Canvas. We're still on the API and not yet on the LTI. Thanks!

stevenwilliams
Community Participant

We're also on the Legacy API and I'm seeing the same thing today.

brendaa
Community Contributor

Yes, this is happening to us also.  I put in a ticket to Turnitin thinking it was a problem on their end.  Maybe I need to put one in with Canvas instead.

dhulsey
Community Champion

I usually submit tickets to both canvas and Turnitin with the API. We turned off the API at the start of this semester, but the LTI does seem to be functioning as usual.

stevenwilliams
Community Participant

A couple hours later, I'm no longer seeing this issue -- did you ever hear back regarding the ticket you filed?

brendaa
Community Contributor

I just had an instructor try again and we are still seeing the problem.  I have had no response from Canvas or Turnitin.

brendaa
Community Contributor

I just heard back from Canvas support disavowing that this was a Canvas problem.  I have not heard back from Turnitin.  Has anyone else had any resolution from Canvas or Turnitin?  I had a faculty member try grading a Turnitin assignment again and she is still getting the "Read Only because course is expired" message.

morris_admin
Community Contributor

No word yet from either Turnitin or Canvas. I will update this group once I hear back. I saw in Saturday's release notes that there were Turnitin issues, so I wonder if something happened with Saturday's release.

dwillmore
Community Champion

We are encountering the same problem in our production system.  We are using the API.   I did notice that the same issue is not seen by

students which makes sense as they do not have edit privileges.

Turnitin Error.png

morris_admin
Community Contributor

Just heard back from Canvas and they directed me back to Turnitin. If you are experiencing this problem and have not submitted a ticket to Canvas, can you please submit one? It's probably better for someone from Canvas to reach out to Turnitin (if possible) because I've had less than great response times from Turnitin in the past. Thanks!

dwillmore
Community Champion

I have placed a ticket and emailed our college rep directly asking for Canvas to work directly with Turnitin to resolve this quickly.  My ticket # is 01092911.

brendaa
Community Contributor

I just emailed our CSM for Canvas explaining the problem and asking for assistance.  I am about to call Turnitin and email our Turnitin rep as well. 

morris_admin
Community Contributor

It's looking like the issue is now fixed now on our instance! Thanks to all those that helped to expedite a solution! I hope that it is working for others as well!

dwillmore
Community Champion

Thanks,  we are still down, but maybe it just takes time for the fix to propagate.

brendaa
Community Contributor

We are still having problems.  I am on the phone with Turnitin support and we are going through some testing.  Most of our Canvas Turnitin courses are showing as Status="Expired" and for some reason they are expiring .  I just had a very helpful support person extend the expiring date on one of the courses and it seemed to fix the problem.  Still no idea why this happened and why the expiring date was set for only 1 month, but I'm going to provide him with a list of Turnitin Course IDs and he will extend the expiring date.

sboldt
Community Novice

We are experiencing the same problem of Read Only errors with our API integration. Interestingly enough, it is not happening in all courses and in one particular course where it was happening, it is now working appropriately.

glparker
Community Champion

I just received the following from Turnitin Support.   

Thank you for contacting the Turnitin Help Desk.

Our engineers received a request from Canvas asking that all Canvas classes be expired. We processed their request which is why the classes are appearing as expired. In order to address the issue I can assist with extending the course but I would need a submission id from each course. This will help me locate the correct classes so that they are reactivated. Please also provide a date that you would like for each course to end on.

When a Turnitin assignment is created within a Learning Management System (LMS*) course, a Turnitin class is created  for this course if one does not already exist.  This class has a default end date which is typically six months from the creation date or on the day of the latest post date for Turnitin assignments in that class.  Once this end date is reached the class becomes "expired," which means any submissions in this class become read-only. Instructors will be able to view the originality report and any grades, comments and rubrics attached, but will not be able to make any modifications until the class is reactivated.

It may be possible for the instructor to extend the class for three additional months by adding a new Turnitin Assignment to the course, depending on the LMS type. If no new Turnitin Assignments can be added, our engineers can reactivate the class at your request so that it becomes editable again.

So they blame Canvas for requesting a cancelation?   Anyone have any insight into what that might mean?

brendaa
Community Contributor

I was told by Turnitin that the only workaround for now was to send them a list of course IDs (from Turnitin, not Canvas) and they would change the expiring date.  I did that but have not heard back from them.  Of course, I sent them 95 expired courses.  In another development, Canvas Support just updated my ticket to say they are referring my ticket up to engineering but here was the workaround --

"In the meantime, they've provided a workaround that might temporarily solve the problem. It looks like you'll just need to reactivate the course, here's a guide: https://guides.turnitin.com/?title=01_Manuals_%26_Guides/Instructor/Instructor_User_Manual/11_Classe...​ "

Unfortunately, this workaround only works if you are managing classes from within Turnitin, not the Canvas integration.  None of our faculty have ever logged into Turnitin so I'm not sure how this is going to help. You have to set up a different account to access Turnitin so I'm not eager to suggest this to our faculty.  I'm an admin on our Turnitin instance but I don't have access to change the expiration either.

dhulsey
Community Champion

Wow. That's crazy, Glen. Perhaps someone from Instructure could look into this?  @scottdennis ​?

sethgurell
Community Participant

We received a similar message for our institution.

brendaa
Community Contributor

I just heard back from our CSM as well as the Turnitin Account Manager and the issue has been resolved.  I checked in Turnitin and our courses are showing as Active again.  Hopefully, everyone's Turnitin classes are now active.

dhulsey
Community Champion

We turned on the custom code today, and it broke our LTI assignments. We took the custom code back out, and everything is fine. At this time, I do not suggest using the custom codes, but snugent​ already has Erin looking into it, and several bug reports have been filed.

It is not looking like a good week for Turnitin. Smiley Sad

dwillmore
Community Champion

Our issue is also resolved.   A big shout out to Ben Cannon our CSM.

morris_admin
Community Contributor

I was just contacted about another class where this is happening, so I guess all is not resolved. I tried creating another Turnitin assignment in that course as  @glparker  was told to do and it didn't fix the problem. It is just acting like there is a new section in that course. I've sent the ID over to Turnitin.

This is all very strange. I'm not sure why Canvas communicated that these courses should be expired or why some are getting automatically fixed and some are not. To be continued I guess?

dwillmore
Community Champion

Well that is not good news.  I will keep an eye on this.   Thanks for the update.

ccalderon
Community Champion

I just received this response today:

There was an issue with the Canvas LMS on 10/13-10/14 in where Canvas requested Turnitin courses to be erroneously expired.  Whereas this has now been reversed, some submissions are in a pending status.  Unfortunately, only Canvas can rerun the process that will push the papers to us and then pull the reports back to Canvas.  You are not the only institution this is happening to so they should be familiar with the resolution.  Furthermore, since this was a Canvas issue, we did not post it on our service alerts.

So...Canvas has to push the papers back to Turnitin..??

PS - Help!! :smileyconfused:

brendaa
Community Contributor

I got the same response from Turnitin today.  We have many papers that are not generating originality reports. I put in a ticket to Canvas also.

morris_admin
Community Contributor

Thank you so much for posting this! I had submitted this as a ticket to Turnitin but didn't realize that this was a Canvas problem. What a mess!

I also ended up having to send a list to Turnitin of courses that needed to be reactivated. I had to log into the Turnitin admin area and sort the columns by when new courses "joined" which ended up being a good way to sort our Fall courses and pick out the 20 or so that were still expired. The rest had been automatically reactivated, though I'm not sure how.

sboldt
Community Novice

I submitted a ticket Friday afternoon to Turnitin providing course id information. The response I received over the weekend from TII was:

Since you are using the Canvas Legacy plugin, I will need a submission ID from every class. If the reports are available on the Turnitin end and not on the Canvas end, you will then need to contact Canvas so that they can have the reports pulled back into their LMS.

Unfortunately, the particular instructor who was having further issues recreated all her assignments that were not pulling originality reports and asked students to resubmit their papers over the weekend. She then deleted all future assignments and is working to recreate them, just to be on the safe side.

We still have ANGEL running so that faculty can pull content when needed. This same instructor went to ANGEL to pull her GradeMark comments and found an ANGEL Integration Error; Error: 200 Primary account ID for Turnitin not activated to use the API. She had just been to ANGEL a day or two before and all the TII integration was working just fine.  Also, there is no sign of her Canvas courses through the Turnitin website.

Another support ticket to TII to find out why our ANGEL integration has also failed and a request for continued, better support to answer our questions. Very frustrated here because I have faculty and students with problems I can't solve.

ccalderon
Community Champion

We received this latest Canvas communication yesterday afternoon (as I am sure many of you did as well):

"The prototype script mentioned yesterday as a fix for the “class does not exist” and other similar errors has been validated in further testing today.  However, this fix does not yet keep these errors from occurring for affected assignments that have not had any submissions, and thus have not had the error appear.  Our engineers are running the current script periodically, to address a fragment of the affected assignments.  They will continue doing so as they further their research into a long-term fix.  They have found some possible options for putting such a fix together, but will need to ensure it can identify and address all possible scenarios in which this issue will appear, without overloading available resources or keeping other options within assignments from working properly during that time.

With the current script being run periodically for the first issue, many of you will begin to see a decrease in the number of affected assignments linked to your institution’s Canvas account.  We will continue providing further updates until we have more concrete information on a permanent fix.  We’ll have the next update for you by end of day tomorrow."

I also still have two tickets in on this issue, that have been put "on hold" that have now not been touched for almost two weeks, although I have asked if there is any action I need to take on our end. Can someone from Canvas step in here? I am not clear if there is anything we will need to do, or if there is any information I need to forward in order for submissions to process. When the script is run, will it solve all of those outstanding issues currently in production, or do I need to forward a list of affected assignments to Canvas in order for the process to run? Many thanks for any direction you can give - feeling a little in the dark up here in the Northwest!

stevenwilliams
Community Participant

Canvas Support asked me to provide them with the URLs of all Assignments with missing Turnitin Originality Check reports; all of these missing reports appeared in our production account sometime yesterday.

ccalderon
Community Champion

Thanks for the response  @stevenwilliams ​ - was this in response to a ticket you had entered?

stevenwilliams
Community Participant

 @ccalderon ​ - Yes, our CSM recommended that I file a ticket that we were affected by the outage for tracking purposes, and an L2 support engineer replied asking for the affected assignment URLs. The ticket itself has not been updated to reflect that the reports are now available, but as of yesterday they're in Canvas.

ccalderon
Community Champion

Thanks  @stevenwilliams ​! One last question - how did you get that list...??

stevenwilliams
Community Participant

 @ccalderon ​, nothing automatic -- just compiling the helpdesk tickets I had received from instructors whose Turnitin reports weren't appearing as expected.

ccalderon
Community Champion

Bummer - I was really hoping you had a magic extract you could loan me. Smiley Wink

Thanks so much for your help!

Chris_Hofer
Community Coach
Community Coach

Has anyone had a chance yet to add the Canvas Substitution Variables to your "Production" environment for the LTI integration of Turnitin?  If so, is it now working as designed?

By adding the following custom fields in the external app configuration, assignment dates and other information will sync between canvas and Turnitin:

  • custom_duedate=$Canvas.assignment.dueAt.iso8601
  • assignmentid=$Canvas.assignment.id
  • custom_submission_title=$Canvas.assignment.title
  • custom_maxpoints=$Canvas.assignment.pointsPossible
  • custom_startdate=$Canvas.assignment.unlockAt.iso8601
snugent
Community Champion

I tested this in our beta instance last week. I didn't have any problems but haven't put in our production. We are going to wait until the semester is over before we do in production.

Chris_Hofer
Community Coach
Community Coach

That makes sense.

dhulsey
Community Champion

We turned the codes on yesterday. They seem to be working exactly as advertised. I have updated the blog to reflect the functionality added by the codes.

dhulsey
Community Champion

Well,   it will be updated when someone from the community team approves the updates. Smiley Happy

ccalderon
Community Champion

Frustration is building here...sent a list of assignment links to Canvas last week, received (global) update yesterday that they have been able to "greatly mitigate" the number of assignments affected. Yet STILL we are having this same problem - none of our assignments in the list submitted has been addressed. It sounds like other institutions have had some success getting the script run and the reports to generate. Anyone else still stuck with their non-processed submissions??

stevenwilliams
Community Participant

 @ccalderon ​, I filed this as a ticket at cases.canvaslms.com and received a response from a Tier 2 Support Engineer (the response came about a day after I noticed that the affected assignments had been fixed). If you've filed a ticket with no response, maybe your CSM could help you get this escalated?

ccalderon
Community Champion

Thanks Steven - we are headed down that road! 🙂

Renee_Carney
Community Team
Community Team

Note in the Canvas Beta Release Notes (2015-11-09)

Upcoming Canvas Changes

Turnitin LTI (External Apps)

Turnitin is deprecating their Canvas plugin by the end of 2015. If you are a Canvas admin whose institution is using Turnitin, and you have not yet enabled the Turnitin LTI for your account, please contact your Turnitin account representative for your external app credentials. The Turnitin LTI can be configured for your account as shown in the External App URL lesson​. All Canvas Guides Turnitin documentation will be updated as part of the November 21 release.

scottdennis
Instructure
Instructure

For anyone who hasn't see this yet:

Turnitin LTI (External Apps)

Turnitin is deprecating their Canvas plugin by the end of 2015. If you are a Canvas admin whose institution is using Turnitin, and you have not yet enabled the Turnitin LTI for your account, please contact your Turnitin account representative for your external app credentials. The Turnitin LTI can be configured for your account as shown in the External App URL lesson. All Canvas Guides Turnitin documentation will be updated as part of the November 21 release.

tdelillo
Community Champion

One word: Eeeek!