Amazon Web Services / Canvas Outage -- Most Timely Update
Hi everyone. So, I am a Canvas admin at my college. I got an email from Canvas Support on Tues, Oct. 1 at 10pm informing me that AWS failed on the night of Sunday, Sept. 29.
I sent that information out to my faculty first thing when I came into the office on Wed, Oct 2. I have received a few emails from faculty wondering if they could find out about these outages in a more timely fashion. I do sympathize with the professors as many have assignments due on Sun. night and they have to answer students who claim that they were unable to submit.
So, my question is this: Is there a way to find out about these outages in a more timely fashion?
I know there is a status page. Can this be followed? Is it standard practice for Canvas admins to follow the status page?
It looks like there follow menu is not there, probably need to alert support about it. Normally you could click that and follow via RSS, email, SMS, or other things. Our University uses Slack so I have a specific channel that has status feeds for services we use posting to that channel so we can watch that. Here is the RSS feed link for the status history: https://status.instructure.com/history.rss