Our connection between Canvas and Banner stopped working on Monday, February 6th around 1 pm.
I spoke with our CSM and a few other Banner school Canvas admins and they mentioned that when Instructure recently updated their certificates, it broke the LMB.
I learned from @tyler_clair that we need to "install the new certificate into the $JAVA_HOME/jre/lib/security/cacerts store and then reboot" but we're getting an error.
Do any of you Banner school Canvas admins know which certificate we need or where we can get it?
I hope this helps other admins working on this issue as well.
Solved! Go to Solution.