Attendance View Error

MitchellKlein
Community Member

Hi Canvas Community, 

My teachers are unable to mark attendance in Canvas due to the error message in the attached image. 

My institution operates from a number of campuses, and we have multiple classes per course, so sections are a vital aspect of my Canvas course build. The error message presents when Teachers are only able to view users in 'their section' of the course. When I allow my teachers to view users in all section they then have access to the roll call tool. 

This workaround causes many issues as my teachers are now receiving notifications to mark all student assessment submissions (hundreds) and they have to filter assignments and marks, which is time consuming. Ideally, I would like my teachers restricted to only be able to view users in their own section. 

This issue has never affected our institution in the past, so I would appreciate any and all suggestions and advice. 

 

Kind regards, 

Mitch

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