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EmileSorger
Community Participant

GoSignMeUp New Account Creation Issue

We use GoSignMeUp to register students and in running some tests, there seems to be an issue related to new users creating accounts.  It appears that Canvas has depreciated some elements related to "self-registration" and I am wondering if that could be to blame and/or if anyone could shed any light on the issue.

 

As far as I understand, when a new user registers via GoSignMeUp it activates the [force_self_registration] tag in order to send a "create your account" email to the user.  However in the tests that I've run (with novel users and email addresses) it is instead sending a course invitation email and the user cannot login because they have not set up their Canvas account password.

 

Any insights will be greatly appreciated.

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GoSignMeUp
Community Participant

Is this still an issue for you?  I know GoSignMeUp now has more SSO options.   Contact our tech support to help resolve this.

Contact Information - GoSignMeUp