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irma_manty
Surveyor II

How to delete accounts of graduated students?

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How do you carry out deletion of student accounts from your Canvas? Because of GDPR regulations we cannot let data of students stay in Canvas after students have graduated 

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jswartz
Surveyor II

Hi Irma we solved this problem by connecting the "deleted" status in our SIS import files to what is our "graduated" status in our SIS. That way when they are set as graduated they get automatically deleted out of Canvas. We do this in our user file. 

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jswartz
Surveyor II

Hi Irma we solved this problem by connecting the "deleted" status in our SIS import files to what is our "graduated" status in our SIS. That way when they are set as graduated they get automatically deleted out of Canvas. We do this in our user file. 

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Hi Joshua, thanks for commenting our question! What we have understood, using that "deleted" status does not delete user data right away. User data will be still available in canvas server 2 years and only after that it is deleted. As we have to follow GDPR, we should have mechanism to delete all user data totally when we want.

Our understanding is only way to delete totally user data at once is to contact canvas support and ask deletion. Anyone any comments to this?

irma_manty
Surveyor II

 @jswartz ‌ Thanks for your quick answer! If we understood right, Canvas keeps the student data for 2 years and after that all data will be deleted form the servers. We would like to delete sooner (after 0,5 years of graduation).