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obinna
Community Member

Issues saving page

I'm having a running battle saving pages on my self hosted canvas.

I can create pages just fine and be able to add content(typing) but when I copy text from a website or any other source, it fails to save the changes.

I've tried to re-install just in-case I missed any step but issue keeps re-occurring. This is driving me nuts.

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3 Replies
tdelillo
Community Champion

Are you able to copy and paste from, say, a Word document? It's possible that when you paste content copied from a website, it's pasting in formatting that Canvas doesn't support. I know when I try to use HTML code that Canvas doesn't like, it can look fine in edit mode and then just disappear when I save.

charlotte_gree1
Community Participant

Hi Obinna,

It maybe the HMTL coding, I had this problem a few days ago and I had to manually add each section to the page, click save and see if it updates.

The issue with ours was the import from commons was incorrect, if yours is external I would suggest that you take a look at the HMTL coding and see if you can find an error. Or even as Tracey mentions above pasting the content to a word document and copying from there.

I hope this helps!

Charlotte Smiley Happy

Robbie_Grant
Community Coach
Community Coach

obinna,

We are giving the Canvas Admins area a little bit of love (especially questions that are really, really old) and just want to check in with you.  This will also bring this question new attention. 

 

Were you able to find an answer to your question? I am going to go ahead and mark this question as answered because there hasn't been any more activity in a while so I assume that you have the information that you need. If you still have a question about this or if you have information that you would like to share with the community, by all means, please do come back and leave a comment.  Also, if this question has been answered by one of the previous replies, please feel free to mark that answer as correct.

 

Robbie