Need to Use Canvas Recorder for Proctored Exams

[nschutz]

Our final exams are proctored online via webcam by a 3rd party company. Since the webcam is tied up by the proctoring process, our students often have difficulty launching Canvas video recorder to answer questions in an exam that requires video recording, e.g. Sign Language. Mac does support the use of webcam by multiple applications, but Windows do not. Even with Mac, it doesn't always work that well. Does your organization run into this problem? If so, what is your workaround or solution? We'd love to get your comments and suggestions. Anything helps!

Thanks!