PowerSchool Sync when Teachers have Custom Grade Scale

brian_harmon
Community Explorer

PowerSchool finally released a version of PT Pro that allows teachers to create their own custom grade scale. The majority of our teachers in the Secondary schools use custom grade scales, so this was a welcomed enhancement. 

Now that school has started and teachers are using the grade sync from Canvas to PT Pro, I am seeing that teachers who have custom grade scales are unable to sync scores. They get the message:

COLLECTION_GENERIC - #### - HTTP response HTTP/1.1 409 Conflict response: {"message":"ActualScoreGradeScaleId 1 is not valid for Section with Id:#####"}

Has anyone else using PowerSchool seen this issue?

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