SpeedGrader Annotations Not Saving

erik_gustafson
Community Participant

A few faculty members have experienced an issue lately with saving annotations and comments within the SpeedGraders Doc Viewer on file upload submissions. From time-to-time, they will receive this error message.

speedgrader_error.png

 

 

 

 

Canvas Support suggested to the instructors to clear their cookies and cache in the browser they were using. That does not seem to fix the problem. 

Has anyone else experienced this or have a solution?

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Erik

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