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DavidHenry
Community Member

Unable to delete email address created with SIS upload

We have been testing adding email addresses using the Canvas API in our test environment.  I found that I'm unable to delete certain email addresses using the UI and acting as a user, even when the email address is not set as the default. 

I don't have a need to delete email addresses at this time, but I am just wondering why this would happen.  If I'm unable to delete an email address using the UI, even when it is not set as the default, can I delete the communications channel using the API? 

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JamesSekcienski
Community Participant

Have you tried using the "Delete a communication channel" API call?  Communication Channels - Canvas LMS REST API Documentation (instructure.com)

You may need to use the "List user communication channels" API call so that you can determine the id of the communication channel that you want to delete.