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Community Member

Unable to delete email address created with SIS upload

We have been testing adding email addresses using the Canvas API in our test environment.  I found that I'm unable to delete certain email addresses using the UI and acting as a user, even when the email address is not set as the default. 

I don't have a need to delete email addresses at this time, but I am just wondering why this would happen.  If I'm unable to delete an email address using the UI, even when it is not set as the default, can I delete the communications channel using the API? 

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Community Participant

Have you tried using the "Delete a communication channel" API call?  Communication Channels - Canvas LMS REST API Documentation (

You may need to use the "List user communication channels" API call so that you can determine the id of the communication channel that you want to delete.