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mbuonato
Community Contributor

Unlink Student From Observer

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Today I needed to unlink a student from an observer/parent. The joys of broken families. Despite removing all the enrollments from the observer account the student still showed in the parent under observing. I was able to import this code in a csv into the SIS to resolve this issue...

observer_id,student_id,status
smith@yahoo.com,student_9999,deleted

The observer id comes from the sis id (which was empty so I forced the email in)

The student id is the student data in the sis id

and the status must have deleted (the only other choice is active)

2 Solutions

Accepted Solutions
klundstrum
Community Coach
Community Coach

Hi Melissa -

Thank you for sharing!

Here are some related posts:

How does a parent stop observing a student?

Re: How do I remove an observer?

Of course, an email or call to the friendly pandas at Canvas Support can help admins out with this as well. API Calls are a little out of my comfort zone, so that's what I've done in the past. The .csv solutions seems a less scary. Smiley Happy

View solution in original post

klundstrum
Community Coach
Community Coach

Hi @mbuonato and @Ganelon -- I have an update to share! Starting on March 17, you'll be able to remove observed students from your Observer account! You can read about the details in the Canvas Deploy Notes (2021-03-17). 🎉

View solution in original post

3 Replies
klundstrum
Community Coach
Community Coach

Hi Melissa -

Thank you for sharing!

Here are some related posts:

How does a parent stop observing a student?

Re: How do I remove an observer?

Of course, an email or call to the friendly pandas at Canvas Support can help admins out with this as well. API Calls are a little out of my comfort zone, so that's what I've done in the past. The .csv solutions seems a less scary. Smiley Happy

View solution in original post

Ganelon
Community Member

These links associated to the solution are broken. 

klundstrum
Community Coach
Community Coach

Hi @mbuonato and @Ganelon -- I have an update to share! Starting on March 17, you'll be able to remove observed students from your Observer account! You can read about the details in the Canvas Deploy Notes (2021-03-17). 🎉

View solution in original post