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EvanDonovan
Community Member

section and section_id not showing up for all survey responses on an anonymous survey

We just adopted Canvas this past term, and have been trying to get end-of-term survey data from our Course Evaluation Surveys. However, we have run into a major issue with the Student Analysis Report CSV.

See survey settings below:

  • We set these surveys to be anonymous.
  • We have students in the courses that are in different sections, and we cross-listed all the sections into the main section. (We did this so that the faculty would only see notifications about the students they were responsible for grading.)
  • We synced over the sections originally from our SIS


When we click to do the Student Analysis Report, only a few of the student responses show up with a section, section_id, and section_sis_id. Most have that blank.

Furthermore, it doesn't even seem like all the students in a particular section are getting those fields populated. For example, when we do the Section Filter in the Canvas UI, it shows 3 responses for a section that only has 2 students with the section field populated in the CSV.

Does anyone know what is going wrong here?

Is there a way for us to get that section data to show up for everyone in the Student Analysis Report CSV?

We need this data in the CSV in order to identify the instructors based on which section they taught. We can get it manually from the Section Filter, but that is more tedious, given the number of courses for which we would need to do this. Also, there is a free-text field in our survey that doesn't show in the UI.

See attached CSV for an example of the problem. I took out some of the questions to preserve confidentiality.

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EvanDonovan
Community Member

As an update, I think we figured out, with about 98% certainty, what the problem was.

The people who didn't have this data were people who were in Completed status, and so they were no longer in any sections in the course.

However, we resynced from our SIS so these students are no longer Completed, but the updated Student Analysis Report for these courses still is missing the section data for the students that had been Completed.

When we generate a Student Analysis Report for the first time for a course that had the students changed back from Completed to Active, the section data shows up. It shows up for all students in those courses.

However, the Student Analysis Reports for the courses where they had already been generated don't appear to update. They say "generated: yesterday" - the day on which they were originally generated.

How do we get the reports to re-generate?

Do we just wait a day, like we can for New Analytics to update, or do we need to do something else?

Just as an update, the survey results for those 2 courses appear never to have regenerated to include the section data, even after all the students had been unfinalized.

Is there anything we could do to fix that?