Canvas Admin Discussions

Canvas Admin questions and discussion forum

How do I find contact info for my CSM? I have looked the community and only see response on people who will reach out directly.  Is this not public information?

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Canvas Admin Reports provides a report of all users with their last logon dates but not when the accounts were actually created. Is there an API call to list the creation date for all users? I have very basic knowledge of API's.Thank you for any guid...

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Hello everyone, as admin we are evaluating announcements and we would prefer to set the account default for course shells to 1) display the latest announcements on the course homepage and 2) allow student replies.We encourage our faculty to use these...

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Is it possible to track down the source of a file on the canvas-user-content site that has been indexed by Google? The file should not be searchable, nor downloadable by the public, and it's out of date, so we're trying to take it down. Can Canvas he...

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Canvas Question Forum
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Hi thereI was wondering if there's a way to track number of students' clicks on a particular link on a page inside a course on Canvas?I know that the Analytic gives you the page visits stats but I need to tack the number of clicks on a link inside a ...

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Canvas Question Forum
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Our institution has been using Simple Syllabus for some time now and it's been working great. We've added it to the course navigation and we've included a message on the default Canvas Syllabus page directing users to Simple Syllabus.The issue is tha...

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Did anyone else experience in the last week that Collaborations became active in all course menus (even if set to be not active).I've gone through page views of admins and no one has touched any settings to make that happen. It may have been timed wi...

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How can I create Test Institution and how to become Admin there?thx for your help martin

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We're having an odd issue with some Articulate Rise content in Canvas. A subset of students are seeing a blank grey page when they try to revisit SCORM content output from Rise. Has anyone else encountered this?

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Have a vendor that wants to know what version of Canvas I'm on (for troubleshooting their SCORM product)Local IT says the latest version of SaaS, but I was wondering if there was a place I could get a release/build number for it?

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I'm not certain even how to explain the system I am wanting or if it even exists. Is there a way within Canvas or with any addons where I can take the data generated by missing assignments, attendance (New Analytics), and even assignment scores to ge...

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Does anyone know of a way to center a watermark in the theme editor? I know I can manually force it by adding white to the edges of the image, but it would be really nice if I could set a default padding or something. 

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I'm having trouble logging onto an imac. I can log into an ipad or phone but when j try on my computer it doesnt load lroperly and all im getting is a grey glashing box with nothing else so cant click onto the course I'm doing. Ive cleared or cache a...

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Recently when trying to troubleshoot an issue in a course I went to the Import Course Content page to see what the instructor had imported. The instructor had several imports from five different courses.  I see this often and was wondering if there i...

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Canvas Question Forum
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Good Morning, Does any one know of a quick (relatively) way to find enrollments that were created outside of a SIS Import. I am aware I can access this by looking at /courses/:courseId/enrollments and seeing if SIS_IMPORT_ID is populated. I was hopin...

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"Admins who are given student roles in a course may still be able to view admin features. To avoidpermission conflicts, admins should create a separate account."How does you institution manage creating separate accounts for employees who are also stu...

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When importing grades via CSV file into the gradebook, does the import action overwrite the allowable fields, or does it just add or revise the contents of those fields? As context, let's say:At 10 AM, I export a gradebook in order to batch-enter gra...

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I would like to define a role where a user will be able to see content and import it into their own course but not edit it.  For example, we could have a "History 101 Repository course" that Instructor A controls and Instructor B cannot edit. Instruc...

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I created a new sub-account for a new program we're staring. I have also created a duplicate of the student role for these students. There are a couple of menu items on the Help menu that I would like hidden from the students in just this sub-account...

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I'm setting up an orientation course for a specific program, and would like to have the students complete this orientation course before their other courses become available to them. Is this a possibility? Something similar to adaptive release in mod...

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I am a new Canvas admin who has never worked with adding developer keys. I have had a teacher reach out asking for "access to the LTI.3 google drive."I understand this is something that I can enable, but do not know how. Can anyone advise how to manu...

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Hi, we have a custom built SIS developed by a computer programmer on staff.  Currently, I manually check the SIS for roster changes every day (multiple times a day during the first month of each school year) for roster changes.  I then export the dat...

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Hi, in our University, we are using several Microsoft Tenants for our different institutions. We are currently using LDAP with the new regulations requiring MFA. I am looking at changing our integration to SAML. Microsft now has B2B options that may ...

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Hi All,I'm looking at moving from the LTI 1.1 version of Turnitin to the LTI 1.3 version.Just wondering how many of you have done this and if so, what issues/problems occurred?Thanks in advanceDave

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Hi Our Security team are requesting we enable Multi Factor Authentication for Canvas for staff and admin. Does anyone have any experience of the implementation of this? With particular reference to the followingGeneral access and user experience.Auth...

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Canvas Question Forum
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Does anyone have experience with Jenzabar’s Retention service integrating with Canvas? If so, what are your thoughts?  

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Canvas Question Forum
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Hello,Is anyone else experiencing unrelated suggestions appearing in their search bar when importing or copying content to other courses? I can cut and paste the SIS ID of the course I am looking for and consistently receive suggestions for unrelated...

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Canvas Question Forum
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Hey fellow Admins,  We use MS Teams extensively; I know that Canvas and Teams can be linked in terms of setting up a Teams meeting in Canvas. What I am looking for is accessing content. I am trying to find a way to link the two platforms where our st...

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My students continue to get this message regarding the website is under heavy load.Interestingly, I find no advice when I search the Canvas Community for related searches.So, I decided to head to Google and this search shows me that this is a common ...

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Hi all, might not be the right place, but I thought I would ask. I notice that there have been a couple of discussions mentioning the unlocking of module requirements for a specific user :https://community.canvaslms.com/t5/Admin-Group/Unlock-a-specif...

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