403 Error - App Not Configured for User

SkylarKreifels
Community Member

Hello! I have a teacher who was invited to 2 separate Canvas classes (two different schools) as a co-teacher. She was able to create an account for one just fine and can see the class. When we logout and follow the link to the second class/school, she gets a Google 403 error stating that the app is not configured for user. I don't know if this means the school is authenticating users differently or if I need an additional feature set up on our end. Thoughts? Thanks!

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