Community help

JenniferKelly1 · 2023-10-12

Scenario: We offer several 30-60 minute instructional videos. We'd like to offer discounts for bundling some of these offerings and have done some bundling through the course program feature in Catalog. Now we'd like to allow the participant to bundl...

MeganPahmier · 2023-10-10

Hi All, Our organization wants to use the PDF transcript to track course completions. However, if the learner is enrolled in a program it won't show progress until the whole program is complete. Is there a way to show finished courses that are part ...

B_Mitchell · 2023-10-03

Touchnet updated XML code causing errors in the Catalog payment gateway. The solution provided by Instructure was a $70k custom integration project to implement the changes. Is anyone else having this issue and/or found a solution that wouldn't cost ...

karen_bowden · 2023-10-03

If I add a course to a program after people have already enrolled in it, are they notified and/or are they automatically also enrolled in the course that was just added to a program? I’m about to start a program that we will add courses to over the n...

KrystleSmith · 2023-09-23

Hello!I am required to use the GoReact App for a course where we are supposed to record sessions and then save them to a flash drive. We were told that GoReact was a free program that we could use as as student. How do I access it as a student?Than...

katiejones2 · 2023-09-22

I completed one of the ECCAT courses. I'm trying to enroll for a 2nd class, and the only courses that are showing for me are self paced. Am I looking in the wrong area, or is this how it's supposed to be now?

KimChu58 · 2023-09-01

This is one of the most confusing platform for teaching. I tried resetting my password twice https://cteteach.instructure.com/login/canvasWaited for over an hour, still have not receive and email to reset it. Is this reset request going to Canvas or ...

Mrs-Robinson · 2023-08-08

My organization is really struggling with the limitations of coupon codes and having them end up on Honey or other coupon sites. Is there any talk of adding coupons that are 1 time use rather than just once per user?

sbarry2 · 2023-07-27

A recent change to Catalog has made our menu text change to almost the same background color as our banner. This makes it hard to see, but when you hover your mouse over where you know the menu should be, you can see the links. Does anyone know which...

JenniferJWhite · 2023-07-24

Hello, Everyone, I hope the summer has been good and productive for you. Our next Catalog Users' Group meeting is coming up fast, and will be on Friday, 4 August 2023 at our usual time of 2:00 PM ET. Please add any items that you would like to dis...

IbrahimBursa · 2023-07-19

Is anyone struggling with coupon code not working? I can see my course is listed but the coupon code is not working and I am notified it expired

makraft · 2023-07-18

In old analyticsIt old analytics, it was easy to look up the data in user defined fields for a learner, but now it is unnecessarily difficult. Catalog used to display all the user defined fields and their values in a single column. It was a bit ugly...

makraft · 2023-06-29

I received a workflow complaint about New Catalog Analytics from one of our Catalog admins. Is anyone else experiencing this or is this an opportunity for us to work with the user to smooth over the rough edges? Existing process (for me): 1) Click on...

atenciomike · 2023-06-16

I want to sell my courses on Catalog instead of Udemy and other places. I teach for a middle school and know how to use the software so it's natural for me to want to use it for my private training courses too. The problem is I can't reach anyone in ...

Cdee1 · 2023-06-14

How do I access Canvas Catalog as an admin of Canvas paid version?

DonaTaylor · 2023-06-06

laogata · 2023-05-31

I understand that upon module/assignment completion, a Catalog certificate is awarded. Is there a way to make the trigger be the score for that last submission to determine the certificate being awarded instead of an ungraded last submission?

katherinemsd · 2023-05-19

When trying to buy a course in Canvas you are required to create an account and log in. On the registration page there is a checkbox that says:I agree to the REPLACE ME policy. There is no link and no explanation of what this means. What is it? Is i...

L11ghtman · 2023-05-18

I'd like to add a link (either text or an image) to our Canvas Catalog banner to direct back to our org's website. By default I think the banner image (our org logo) in Catalog drives back to our Catalog domain main page, which makes sense, however s...

ShireenMoazen · 2023-05-15

I'm not sure how to view the time remaining to complete a course. The main dashboard does not show any expiry date. Any insight is appreciated. Thank you

dperry78 · 2023-05-04

Has anyone found a way to post the end date and time for a student's on-demand course?We can see it administratively within Canvas easily enough, but there is no capability baked into Canvas or Catalog for the student. Catalog will tell them how man...

sbarry2 · 2023-05-02

We recently launched a "Program" in Catalog for a client customer. We do not want anyone signing up for the course, just the client employees. We made the program, and the required courses, a link only that is shared with the client. However, we rece...

AMTaylor321 · 2023-04-27

We have a need to be able to cancel student progress and zero out their scores in a course. We have been attempting to delete (or conclude) the student's enrollment in the course, and then create a new enrollment. However, the new enrollment always c...

JanHebert · 2023-04-13

How do you open the student dashboard?

JenniferJWhite · 2023-03-28

Hello, Everyone,This is just a reminder that our next Catalog Users Group meeting will be on Friday, 7 April 2023 at 2:00 PM ET. Please add any items that you would like to discuss to the agenda: https://docs.google.com/document/d/1S0HCT3ifa1ligWnQR...

KatieSandham · 2023-02-21

Hi everyone! We currently have Catalog integrated with Paypal for payments, and are looking at moving to Stripe in the coming months. Does anyone else use Stripe? It would be great to get some visuals as to how it looks, the steps the users need t...

dljoyork · 2023-02-17

We have a compliance type Catalog course that students need to take every year. The course is set up to allow 60 days to complete it. A student just tried to re-enroll and ran into problems. When she clicked on Enroll, she got an error message say...

LeduTech · 2023-02-01

Hello! I am looking for the updated link for theCanvas Catalog Logo Guidelines PDF to replace this broken / dead one: http://bit.ly/catalog-logo-guidelines-pdfThis link appears here on the Home-->Canvas-->Canvas Catalog-->Canvas Catalog-->How do I ...

JenniferJWhite · 2023-01-27

Hello, Everyone,This is just a reminder that our next Catalog Users Group meeting will be on 3 February 2023 at 2:00 PM ET. Please add any items that you would like to discuss to the agenda: https://docs.google.com/document/d/1S0HCT3ifa1ligWnQRLhSZg...

colbyaugustine1 · 2023-01-26

My classes aren't showing up on my canvas and I was wondering why they weren't able to be used on my computer, but it works on my phone?

matekiss · 2025-11-17

Keep learner records accurate with Post-Registration UDF Editing in Catalog. Now you can update license numbers, phone numbers, and more via API after enrollment. Eliminate manual errors and sync data instantly for compliance and admin clarity.

matekiss · 2025-11-11

Canvas Catalog now integrates with Flywire, simplifying global payments for continuing education, executive training, and professional programs.

matekiss · 2025-11-03

Boost course starts with timely follow-ups. Post-Enrollment Nudges in Canvas Catalog let you automate personalized messages to students after they enroll, helping them get started faster and stay engaged from day one.

matekiss · 2025-10-20

The Canvas Catalog integration with Salesforce now includes 28 datasets and over 300 data objects. Admins can track enrollments, progress, orders, and more directly in Salesforce, eliminating manual exports and improving real-time decision-making.

matekiss · 2025-10-13

Recover enrollments with Abandoned Cart Nudges in Canvas Catalog. Automatically follow up with learners who leave before checkout and bring them back. Simple to set up, personalized to convert, and designed to grow your programs with less effort.

matekiss · 2025-09-15

We are excited to announce Listing Lifecycle Management in Canvas Catalog. This new feature gives administrators a powerful way to manage outdated listings without deleting valuable data.

matekiss · 2025-09-03

Canvas Catalog now includes a dedicated Instructor field, allowing admins to highlight who leads each course. Improve transparency, build trust, and help learners make more informed enrollment decisions.

matekiss · 2025-08-25

When learners view a badge, they now see the Canvas Catalog course that awards it, making the path from interest to action easier than ever.

matekiss · 2025-08-18

Canvas Catalog now meets the highest global accessibility standard (WCAG 2.2 AA), making it fully usable for all learners.

matekiss · 2025-08-11

Gain real-time insights and send timely messages across Catalog without writing a single line of code. Discover how this integration helps institutions improve enrollment, support learners, and drive completion.

matekiss · 2025-08-04

Canvas Catalog’s new Deadline Nudging feature brings automation to student engagement. This release focuses on deadline-based reminders, with more nudge types coming soon to support a complete learner journey from enrollment to completion.

matekiss · 2025-07-07

Run secure, exclusive campaigns with precision. Catalog now supports one-time-use promo codes and advanced usage limits to give you full control over who redeems your promotions.

matekiss · 2025-05-26

Greater control, same consistency: Hierarchical Storefront Inheritance is here. Customize subcatalogs without sacrificing your brand integrity.

matekiss · 2025-04-28

Save hours of admin work and scale your Catalog with confidence using the new Copy Listing feature.

matekiss · 2025-04-14

Help learners find the value they’re looking for, faster.

matekiss · 2025-03-31

Smarter course suggestions, powered by real data. The new Recommendations Engine in Canvas Catalog helps learners discover frequently bought together courses, right when they’re making enrollment decisions.

ShelbySchaefer · 2025-03-25

Discover what’s top of mind for today’s career learning leaders—from skills-based frameworks to AI-powered efficiency—in our latest customer discovery session recap.

shirenv · 2025-03-24

Ideas, Customer Discovery Sessions, and Early Adopter groups are exciting, but our efforts go beyond that. Here’s how we’ve been further strengthening our partnership:

matekiss · 2025-02-17

Help shape the future of Catalog! Vote for the new homepage design and make your voice count. Voting closes March 20—don’t miss out!

matekiss · 2025-02-12

Introducing Course & Program Recommendations in Catalog

matekiss · 2025-02-11

Catalog is improving accessibility with updates to the legacy homepage. Now in beta, changes go live March 10.

matekiss · 2025-02-03

Got ideas for custom registration messages in Canvas Catalog? Share your thoughts by Feb 28!

DoraJekkel · 2025-01-08

Imagine a learning catalog that doesn’t just list courses but paints a clear picture of achievement and growth. With badges and pathways integrated directly into Canvas Catalog, learners can now visualize their journey before they even enroll. It's n...

matekiss · 2024-12-31

Discover how Canvas Catalog evolved in 2024 with innovative features, user-driven updates, and a focus on delivering value for your institution!

matekiss · 2024-12-17

Discover relevant courses with ease! The Recommendations Feature is now in Beta—shape its future with your feedback by Feb 2nd.

matekiss · 2024-12-12

Canvas Catalog header updates on Jan 6: New H1 'Listings' title on the homepage and 'Browse Listings' shifts from H1 to H2. Check your custom JS/CSS!

matekiss · 2024-12-09

Canvas Catalog meets Credentials! Starting Jan 6, showcase Badges & Pathways to elevate learner experience and drive institutional impact.

matekiss · 2024-12-03

Discover new Canvas Catalog updates: Multiselect UDFs & Self-paced text removal now live, plus Permission-based Integration Tab in Beta today!

matekiss · 2024-11-20

Discover how our latest enhancements streamline the checkout experience and give institutions greater control over listings presentation. Explore these user-focused updates now in beta, with production launch next week!

matekiss · 2024-11-05

Explore the upgraded Canvas Catalog Category Menu, now in Beta! Enjoy a sleek new design, faster load times, intuitive pagination, and enhanced deletion safeguards. Dive in and share your feedback!

Published: 11-19-2025