Community help

dljoyork · 2022-03-22

Sometimes students miss completing a Canvas module requirement for various reasons that are not their fault. For us, this is usually a SCORM issue. This keeps them from achieving Completion status and receiving their certificate in Catalog. Is the...

kari · 2022-03-10

Hello Community, We are onboarding Canvas Catalog. We are in between Authorize.net (Accept Hosted) and PayPal Payflow. Do you have any thoughts or experiences with either of these two products? Kari Johnson

emckay · 2022-03-04

I'd like to know if a course built using Canvas LMS can be sold to a student via an ecommerce solution that is not Canvas Catalog?

KaelynB · 2022-02-25

Is there a way to change the Refine options in the upper right corner of Catalog? Right now it can sort by price, start date, etc. Unfortunately, none of those apply for our listings. We'd really like to be able to customize so people can search/filt...

mando-fr · 2022-02-09

Hello community, is there's a way to accept crypto to pay in catalog?

whcarpent · 2022-02-08

Anyone experience Catalog courses not available after creating them? The error: The page you were looking for doesn't exist.You may have mistyped the address or the page may have moved.

dljoyork · 2022-01-28

For those of you who have Catalog listings with lots of enrollments, I'm wondering how you manage them. We have a new "self-paced" continuous enrollment course that is racking up the enrollments. We're up to 500 for the first month and it shows no ...

jsowalsk · 2022-01-27

Hi everyone, Just a reminder that our next Catalog Users Group meeting will be on February 4th at 2:00 PM EST. Please add items you would like to discuss on the agenda: https://docs.google.com/document/d/1S0HCT3ifa1ligWnQRLhSZgOUu6VLmMWvGWiKKmU...

dljoyork · 2022-01-20

It's been a rough few weeks with Catalog! We've started having issues with Touchnet not telling Catalog when someone has successfully paid for a course. So far this has happened to two users and I just got an email about a probable third. It seems...

whcarpent · 2022-01-19

Is there a tweak or a plan to implement users to select different section dates upon registration? This was a huge request when I worked for Instructure in 2017. Also if not, is there a resource (GitHub) where I can maybe add that?

jsowalsk · 2022-01-12

Hi everyone, Please upvote Sort Subcatalog Administrators in Canvas Catalog: https://community.canvaslms.com/t5/Idea-Conversations/Sort-Subcatalog-Administrators-in-Canvas-Catalog/idi-p/504601#M61599 We would like subcatalog administrators in Canvas ...

nathanphillips · 2022-01-12

It seems that promotions applying to the main (root) catalog always apply to all sub-catalogs. Is there a way to prevent this, such that the promo codes only apply to the catalog they are assigned?

dljoyork · 2022-01-11

As of last Friday (1-7-22), the user defined field questions we have for one of our sub-catalogs is not working. It now reverts to the user defined field questions for its parent catalog. We have the "inherit account settings" button turned off for...

whcarpent · 2022-01-06

Just noticed the new update with the shopping cart. Is there a way to remove it? Thanks and Happy New Year.

dljoyork · 2022-01-04

This is critical information for a "self-paced" course not being monitored by a teacher, like ours. But it turns out it's not that easy to tell. I was just making a section in my "How to Succeed" tutorial about this and found out that it's a bit of ...

dljoyork · 2022-01-03

We are having a problem with students registering on Catalog with just their first name. Then, of course, their certificate has just their first name. For one of our courses, students have to present the certificate to a court, so it's important th...

Andey · 2021-12-15

We are using catalog analytics to track enrollment and completion of courses. Here is our current process: 1) Courses are created in Canvas ; 2) Module Settings include "Students must complete one of these requirements" ; 3) Catalog course listing ...

james12 · 2021-12-05

Hi Everyone, I would like to replace the button wording from "Enroll" to "Register". I believe it is possible with some Javascript but when I use the code below it removes the clickable button. str = $('#enroll-hero').html();$('#enroll-hero').html(st...

jsowalsk · 2021-11-30

Hi everyone, Just a reminder that our next Catalog Users Group meeting will be on December 3rd at 2:00 PM EST. Please add items you would like to discuss on the agenda: https://docs.google.com/document/d/1S0HCT3ifa1ligWnQRLhSZgOUu6VLmMWvGWiKKmUz...

jsowalsk · 2021-11-19

Hi everyone, Just a reminder that our next Catalog Users Group meeting will be on December 3rd at 2:00 PM EST. Please add items you would like to discuss on the agenda: https://docs.google.com/document/d/1S0HCT3ifa1ligWnQRLhSZgOUu6VLmMWvGWiKKmUz...

bromanski · 2021-11-18

I'm writing to request that Catalog separate the “First Name” and “Last Name” fields instead of one field for “Full Name.” We have noticed that some users are filling out incomplete information for the Name field, and this might improve the data acc...

TomBlundell · 2021-11-12

I found out today that a few of our students completed a course in Catalog and received a certificate of completion but their completion did not appear in the analytics report. I submit a ticket to Canvas on this but I just wanted to see if this happ...

dsoares · 2021-11-08

I am trying to implement the following in my beta instance of Instructure Catalog: $('#home-page #feature').append('<div><img src="https://s3.amazonaws.com/SSL_Assets/CanvasCatalog/logo-eduonline.png"><h3>NO WALLS IN THIS CLASSROOM ;)</h3><h4>Catalog...

RameshSharma · 2021-11-05

I can't get into the program please help. Is there a waiting list to enroll? Ramesh Sharma

burrasto · 2021-11-01

For some time I have been interested in including social sharing buttons in course listings in Catalog so that people shopping our courses have the option to share on Facebook. For the most part the buttons work, except we've developed a kind of clu...

whcarpent · 2021-10-28

Hey everyone, For the past three days, we have lost the ability to add listings or sub-catalogs, but the rest of the admin privileges work. I am the root admin, anyone else have an issue with this? Support has been pretty bad without any response or ...

TomJansen1112 · 2021-10-27

Hi there, What is the difference between having a Canvas course and... enabling Self-Enrollment (Open Enrollment enabled on the account) using a join code or secret URLusing Catalog to create a Link-Only Listing? Other than having to take the extra t...

dljoyork · 2021-10-26

We will be offering courses soon that require students to present proof of completion to a court. We're concerned that the default certificates we use for most of our courses would be rather easy to falsify. Has anyone come up with a way to make ce...

taevans · 2021-10-25

We are looking into best ways to calculate and add in taxes that are based on the address of the participant. We have some colleges that may need to start charging sales tax on some course offerings. Our current payment integration does not allow for...

taevans · 2021-10-22

We are wondering if there are pricing adjustments that take place when programs are purchased by students that have previously purchased a course in that program. Here's the scenario: Someone chose to purchase and enroll in one course that is also i...

matekiss · 2025-11-17

Keep learner records accurate with Post-Registration UDF Editing in Catalog. Now you can update license numbers, phone numbers, and more via API after enrollment. Eliminate manual errors and sync data instantly for compliance and admin clarity.

matekiss · 2025-11-11

Canvas Catalog now integrates with Flywire, simplifying global payments for continuing education, executive training, and professional programs.

matekiss · 2025-11-03

Boost course starts with timely follow-ups. Post-Enrollment Nudges in Canvas Catalog let you automate personalized messages to students after they enroll, helping them get started faster and stay engaged from day one.

matekiss · 2025-10-20

The Canvas Catalog integration with Salesforce now includes 28 datasets and over 300 data objects. Admins can track enrollments, progress, orders, and more directly in Salesforce, eliminating manual exports and improving real-time decision-making.

matekiss · 2025-10-13

Recover enrollments with Abandoned Cart Nudges in Canvas Catalog. Automatically follow up with learners who leave before checkout and bring them back. Simple to set up, personalized to convert, and designed to grow your programs with less effort.

matekiss · 2025-09-15

We are excited to announce Listing Lifecycle Management in Canvas Catalog. This new feature gives administrators a powerful way to manage outdated listings without deleting valuable data.

matekiss · 2025-09-03

Canvas Catalog now includes a dedicated Instructor field, allowing admins to highlight who leads each course. Improve transparency, build trust, and help learners make more informed enrollment decisions.

matekiss · 2025-08-25

When learners view a badge, they now see the Canvas Catalog course that awards it, making the path from interest to action easier than ever.

matekiss · 2025-08-18

Canvas Catalog now meets the highest global accessibility standard (WCAG 2.2 AA), making it fully usable for all learners.

matekiss · 2025-08-11

Gain real-time insights and send timely messages across Catalog without writing a single line of code. Discover how this integration helps institutions improve enrollment, support learners, and drive completion.

matekiss · 2025-08-04

Canvas Catalog’s new Deadline Nudging feature brings automation to student engagement. This release focuses on deadline-based reminders, with more nudge types coming soon to support a complete learner journey from enrollment to completion.

matekiss · 2025-07-07

Run secure, exclusive campaigns with precision. Catalog now supports one-time-use promo codes and advanced usage limits to give you full control over who redeems your promotions.

matekiss · 2025-05-26

Greater control, same consistency: Hierarchical Storefront Inheritance is here. Customize subcatalogs without sacrificing your brand integrity.

matekiss · 2025-04-28

Save hours of admin work and scale your Catalog with confidence using the new Copy Listing feature.

matekiss · 2025-04-14

Help learners find the value they’re looking for, faster.

matekiss · 2025-03-31

Smarter course suggestions, powered by real data. The new Recommendations Engine in Canvas Catalog helps learners discover frequently bought together courses, right when they’re making enrollment decisions.

ShelbySchaefer · 2025-03-25

Discover what’s top of mind for today’s career learning leaders—from skills-based frameworks to AI-powered efficiency—in our latest customer discovery session recap.

shirenv · 2025-03-24

Ideas, Customer Discovery Sessions, and Early Adopter groups are exciting, but our efforts go beyond that. Here’s how we’ve been further strengthening our partnership:

matekiss · 2025-02-17

Help shape the future of Catalog! Vote for the new homepage design and make your voice count. Voting closes March 20—don’t miss out!

matekiss · 2025-02-12

Introducing Course & Program Recommendations in Catalog

matekiss · 2025-02-11

Catalog is improving accessibility with updates to the legacy homepage. Now in beta, changes go live March 10.

matekiss · 2025-02-03

Got ideas for custom registration messages in Canvas Catalog? Share your thoughts by Feb 28!

DoraJekkel · 2025-01-08

Imagine a learning catalog that doesn’t just list courses but paints a clear picture of achievement and growth. With badges and pathways integrated directly into Canvas Catalog, learners can now visualize their journey before they even enroll. It's n...

matekiss · 2024-12-31

Discover how Canvas Catalog evolved in 2024 with innovative features, user-driven updates, and a focus on delivering value for your institution!

matekiss · 2024-12-17

Discover relevant courses with ease! The Recommendations Feature is now in Beta—shape its future with your feedback by Feb 2nd.

matekiss · 2024-12-12

Canvas Catalog header updates on Jan 6: New H1 'Listings' title on the homepage and 'Browse Listings' shifts from H1 to H2. Check your custom JS/CSS!

matekiss · 2024-12-09

Canvas Catalog meets Credentials! Starting Jan 6, showcase Badges & Pathways to elevate learner experience and drive institutional impact.

matekiss · 2024-12-03

Discover new Canvas Catalog updates: Multiselect UDFs & Self-paced text removal now live, plus Permission-based Integration Tab in Beta today!

matekiss · 2024-11-20

Discover how our latest enhancements streamline the checkout experience and give institutions greater control over listings presentation. Explore these user-focused updates now in beta, with production launch next week!

matekiss · 2024-11-05

Explore the upgraded Canvas Catalog Category Menu, now in Beta! Enjoy a sleek new design, faster load times, intuitive pagination, and enhanced deletion safeguards. Dive in and share your feedback!

Published: 11-19-2025