Community help

BeaucourBeaucou · 2025-10-23

How many times can we resit a test in a year in IBA?

ChrisInFlorida · 2025-10-15

I am a Canvas admin and when importing a New Quiz to Canvas Commons it only uploads one multiple choice question. None of the matching, hotspot, stimulus questions, etc are getting uploading. Is this a known issue in Commons and New Quizzes. Am I b...

bbuege · 2025-10-14

Hi all, I'm an LMS admin, new to canvas, migrating from another LMS (Blackboard Learn). I have been testing Commons, and while it's got some interesting possibilities, the default permissions within the platform seem to be that any instructor can sha...

crystar16 · 2025-08-13

I'm trying to find my customer success manager to add Canvas Common and it seems that I need LMS? It's not clear. I am instructor at a college. I need to import a course from Canvas Common. How do I do that?

MUKHALLALATI · 2025-07-29

I am reaching out on behalf of Greenwood International School (https://gis-ae.instructure.com) regarding an ongoing issue within our Canvas LMS environment. The Commons feature does not appear in the Global Navigation menu and is currently not availa...

MUKHALLALATI · 2025-07-23

Dear Canvas Community, I am reaching out as the administrator of the Greenwood International School (GIS) Canvas LMS instance (https://gis-ae.instructure.com/), seeking support and insights on enabling Canvas Commons within our environment. Despite r...

lindsey_zmolik · 2025-07-08

Is it possible to filter Canvas Commons searches by language? It can be time-consuming to have to scroll through items in other languages.

DanaMatthews · 2025-04-09

Why are courses we add to Commons losing image links when they are copied to a course?

ShawnJensen2025 · 2025-04-07

I have an FFT account, and I am trying to import a course ( not mine) into a course I created. It looks like it is importing successfully, but then I go to my course, and nothing is copied. Help! You have successfully started the import! It may ta...

GemsK12HypeGirl · 2025-04-02

Hello! Im Gems, thanks for reading! I have recently returned to K12 at Instructure in APAC after working at Amazon.... While I was at AWS, I was speaking with a customer about Canvas and how I believed that Canvas Commons was not given the love and ...

sgully · 2025-03-20

I would like to enable Commons in my Canvas account. Can anyone help me with this? Thanks!

SCL-ScicommLab · 2025-03-14

My suspicion is the answer to this question is no, because folks mention things like "admin" for accessing use statistics for content shared in Commons, but since the answer to this question will completely determine if we share in Commons, I thought...

CallieAlreza · 2025-03-10

This is weird. Canvas Commons does not update my course when I update it from there. I had to put the module in Commons simultaneously. Does anyone know how to update the Course in Commons without this hassle?

JulieStenger · 2025-02-13

Unitek recommends we use a standard rubric for clinical. It is titled Formative Clinical Evaluation Tool.Yet, it is not a selectable rubric in the list of options.If we create the rubric for a particular term, we have to re-write the whole thing al...

HelpMeOut · 2024-12-12

I am trying to share a module to Canvas Commons. The module has a PlayPosit video, a worksheet, and copy of the slidedeck. I tried a PlayPosit quiz and a Canvas Studio quiz; I tried just embedding the video without the quiz. Nothing works. Any sugges...

NeilMGrant · 2024-11-25

I updated a resource for our group, which is linked to four test courses. When I 'Share to Commons' (toggling the 'This is an update to a previously shared resource' and selecting the correct resource to copy over) the top menu bar still shows 'Updat...

lsorroche · 2024-11-13

From our institution's perspective, Canvas Commons is a very powerful and useful tool. However, as a large institution with a significant number of teachers to manage, we would like to restrict the ability to upload resources to Canvas Commons to adm...

lsorroche · 2024-10-31

Is there a way to prevent teachers from uploading content to Canvas Commons but allow administrators to do it?

DanielGraham · 2024-10-29

Hi Canvas Community When sharing resources using the Canvas Commons, after a period of time the links appear to expire and require users to login into Canvas Commons again. This doesn't appear to happen for newer links and if they are already logged ...

bbisbee · 2024-09-30

I am trying to utilize the Commons API to retrieve a list of all of the resources that our District has in Commons. I'm using https://lor.instructure.com/api/resources?size=8000&q=DistrictName to get the list of resources and I'm getting conflicting...

RyanNellis · 2024-09-10

What does "file not available" mean when importing Canvas course export package? Seems stuck in Pre-Processing. Guessing the big upload is failing? This is Media heavy course, animation. Worked fine for a different course. Thanks, Ryan

CaitM · 2024-09-10

Anytime I upload a module to the Commons, I get a message stating "There was an issue sharing your resource." Has anyone had this problem? If so, what steps do I need to take moving forward?I have already tried deleting the original module from commo...

llg0011 · 2024-08-19

Good Morning! We are having trouble importing a course into CC. It's just one module, and it only contains a page - an uploaded SCORM file created with Articulate Rise. It's an OER interactive textbook. Because it has been such a bear even with sever...

ValerieBurgoyne · 2024-08-15

On Monday, I imported content from the Commons into my courses without issue. On Wednesday, the content would import, but only partially. As you can see in the first screenshot, that is the full unit I need to import, but what comes over is in the se...

GraceBarbee · 2024-08-08

I am aware that New Quizzes can't be shared through the Commons and this feature is set to be added this Fall 2024. My question is, will New Quizzes currently shared into the Commons need to be reuploaded once the update is made? Or will they be good...

Mchharricle · 2024-08-07

Previously, I have been able to get results when clicking to open Commons. Today, when I clicked on it, the page was blank. Are there any solutions to this issue?

MarthaEvans · 2024-07-16

New to Canvas:I have gone into Commons and selected the format that uses weekly assignments. The template gives Discussions: Week 1, Week 2, etc.Assignments: Week 1, Week 2, etc.And so on....I want it rearranged so that is is organized with all as...

AshleyMacKay · 2024-07-08

Hello,I am a former OCPS teacher and have built many things in Canvas. Now, I am working for UCF and unable to import contents through different institution. It seems like the Commons does not work with OCPS and UCF anymore. Thank you!

melissa_kamp · 2024-06-17

If we have Outcomes set up in a course for assessment purposes and want to upload that course as a template to Commons for other faculty in our institution to download and use, will the Outcome setup import correctly from a course template from Commo...

TravisWyrick · 2024-06-11

I was provided a link to a Commons set of resources. I am a teacher and originally started a Canvas account for an online class I took. Link I was provided. https://lor.instructure.com/resources/b9e9f5011d1444a5a3c62695f9b80e52?shared How can I find ...

ZoeLubitz1 · 2025-06-02

Commons search is getting an upgrade. In order to release this upgrade, there will be some planned downtime for Commons.

shirenv · 2025-03-24

Ideas, Customer Discovery Sessions, and Early Adopter groups are exciting, but our efforts go beyond that. Here’s how we’ve been further strengthening our partnership:

KataKeri · 2024-12-18

Say hello to faster resource management! Canvas Commons now offers Quick Action Buttons, letting you share, download, edit, or delete resources directly from the list view.

BalazsSerenyi · 2024-12-17

New Quizzes can now be shared to Commons. Save time, collaborate effortlessly, and discover or share assessments internally and externally.

KataKeri · 2024-10-28

Say goodbye to visual overload and hello to streamlined content discovery! Commons now offers a brand-new List View option, giving you the flexibility to toggle between card and list views. Discover content in a cleaner, more compact format, now avai...

KataKeri · 2024-09-12

Say hello to the Content Report feature in Commons! Users can now flag inappropriate, copyrighted, or spam content, while admins can manage reports accordingly.

KataKeri · 2024-07-19

Say goodbye to the hassle of finding the perfect thumbnail! Canvas Commons now provides default placeholder thumbnail images for all shared content. Simplify your sharing process while still having the option to upload your own unique images.

KataKeri · 2024-05-28

First Look at Our Latest Improvements Over the Past Few Weeks

KataKeri · 2024-03-26

Commons is making a comeback and we need your input! Share your feedback, ideas, and suggestions to help shape the future of our platform. Let's revolutionize education together! Stay tuned for more updates and get ready to be part of something extra...

KataKeri · 2023-08-11

EU, Canada and APAC regions could experience some inconsistencies while we are performing the migration for Commons from 9AM CET until 4PM CET on August 19th, 2023.

KataKeri · 2023-07-13

In order to make this collaborative space more inclusive of regional privacy needs, Canvas Commons is “going global” with multi-region hosting for the Canvas Commons learning repository.

TaraGoldman · 2022-12-08

Importing bright illustrations or educational images into your Canvas courses is a key contribution to the personalization and quality of your Canvas courses. Unsplash, a free service formerly incorporated into Canvas, will no longer be available w...

KataKeri · 2022-07-21

Since I’m over my first month here, at Instructure, I guess it’s time to write my official introduction. So, hi everyone, my name is Kata, and I’m a Product Manager for Catalog and Commons.

zsgoreczky · 2019-04-30

Get answers to questions such as, what is the history of Commons?

Published: 06-06-2025

Release notes outline upcoming customer-impacting changes that are expected to display in beta and/or production environments. Please note that features considered for future development are not included in the notes. Commons is a learning object rep...

Published: 12-16-2024

In this Commons release (January 18), Commons includes New Quizzes as a resource type. Additionally, new quick actions for resources are added to the List View. Commons is a learning object repository that enables educators to find, import, and shar...

Published: 10-21-2024

In this Commons release (November 16), Commons now includes a List View, which allows users to view their Commons content in a list. New Feature List View Production Environment Availability 2024-11-16 Beta Environment Availability 202...

Published: 09-06-2024

In this Commons release (TBD), Commons users can report resources that are spam, infringing copyrights, or inappropriate or harmful. Note: The Production release date for this feature has been delayed and is TBD until further notice. Please read pro...

Published: 07-24-2024

In this Commons release (July 24), the Admin menu option includes drop-down functionality. Feature Update Admin Menu Update Production Environment Availability 2024-07-24 Beta Environment Availability Available The Admin menu option...

Published: 07-17-2024

In this Commons release (August 17), Commons provides default placeholder thumbnail images for content. Feature Update Thumbnail Images Production Environment Availability 2024-08-17 Beta Environment Availability 2024-07-15 Commons pro...

Published: 08-28-2023

In this Commons release (August 19), Canvas Commons provides multi-region hosting and support for the Canvas Commons learning repository. Feature Update Commons Regionalization Canvas Commons provides multi-region hosting and support for th...

Published: 01-24-2023

In this Commons release (January 23), Unsplash is no longer available within the Commons platform. Feature Update Unsplash Deprecation Unsplash, a free service formerly incorporated into Canvas, is no longer available within the Commons p...

Published: 02-05-2021

In this Commons release (February 5), iTunes U course data can be incorporated into Commons to allow users to search, preview, and import course data. New Feature iTunes U Course Import iTunes U course data can be incorporated into Commo...

Published: 01-15-2021

Commons releases take place as determined by the product team and deploy new code to the production environment. Commons Release Notes (2023-08-19) Feature Update Commons Regionalization Commons Release Notes (2023-01-23) Feature Update Unsplash D...

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