@ArcenioLopez In addition to the Training Services Portal, you can also request a Demo of Canvas Credentials here: https://www.instructure.com/higher-education/products/canvas/canvas-credentials/reque...

I've had issues with a bunch of badges that have been issued that are returning 403 errors on the PNG URL.  For example:  https://eu.badgr.com/public/assertions/9ouJCyJoR-S5eKhxzoTPPw Some of them hav...

Baked image was validated by https://badgecheck.io/ and https://openbadgesvalidator.imsglobal.org. I also able to import the same metadata embedded on baked image and was successfully imported on badg...

Hello @ArcenioLopez Thanks for reaching out in the Community!For training regarding Canvas Credentials/ Canvas Badges, try accessing the Training Services Portal. This is located inside the Help Menu ...

Hello @WorkLifeSpanish Thanks for posting in the Community!When testing this, it does look like only the Organization and name of Badge will show when posted to LinkedIn.@lms4csu Thank you for answeri...

Hello @EdyLagos  Thanks for reaching out in the Community!For training regarding Canvas Credentials/ Canvas Badges, try accessing the Training Services Portal. This is located inside the Help Menu in ...

Hello @Marmazon  Thanks for posting in the Community!There is not a limit to how many Badges can be awarded per Issuer in a personal (free) account. Only when bulk awarding. The limit when bulk awardi...

Coming off the back of the 406 issue, I am now getting a lot of "entity not found or insufficient privileges" errors on the API when trying to award a badge.  This is via my Badgr integration with Zap...

It seems that the problem is now fixed and the API works as usual.

I use Zapier for my integrations and have also started seeing these errors.  I'm using the official Badgr app on Zapier, so there is no way to change the headers (if that is indeed required).  I guess...

Thanks, indeed without the Accept header it works from CURL.Unfortunately, Workato (that I use for integration) is automatically adding the Accept header... I can change it to XML but can't remove it....

Hi!We had the same error from yesterday both from LMS and from Badgr web API. But everything works with JS request or Postman.Looks like something was changed on the Badgr side.To solve it I removed '...

Hi! Right on - I'm sorry that we are still experiencing difficulties and thank you for trying all those things and for sending along such informative screenshots.  It looks like this is a good one to ...

I've tried all of those things but unfortunately nothing has worked. I'm sure its a recognized badge because it's giving me the option to transfer it directly to my account but it just takes me to the...

Hi There! Might you be able to include a screenshot or screen recording to help elucidate the issue?  We find that this can often be very helpful for identifying the problem and potential solution(s)....

Hi There! Great question.  I'm going to share some guides and some information that I hope might help. Uploading non-Canvas Badges/Credentials badges to a backpack.  This guide has step-by-step instru...

Hi There!Great question!  With a single Canvas Badges or Canvas Credentials account, you can be both a badge recipient (for any courses for which you receive any badges) AND a badge awarder (through y...

Hi there, I managed to log into the Canvas Badges, but I can't see my email address in the Issuer staff, I only can see my email in the account emails in the Account settings. Please assist.   

If you are using Canvas Credentials (not Canvas Badges) you can add your LinkedIn organization ID to your Issuer Content Settings area and it will then populate the Issuing organization field with you...

@TienDangIf you are having difficulty uploading images when creating Badges at badgr.com you can always open a support ticket by emailing support@badgr.com  

is it possible to use a custom template for certificates in badge.io?

the page asks us to adjust something that relates to coding. This is too complex for someone who did not know anything about code. PLease help

i am getting an error message when i try to add my nearpod coach badge

Hey Canvas Credentials Enthusiasts, We're excited to take you behind the scenes and share some news about our ongoing mission to make Canvas Credentials more accessible. Our journey involves addressin...

Dear Canvas Credentials Community, Your Needs. Your Credentials. Your Notifications. At Canvas Credentials, we're committed to making your experience uniquely tailored to your needs, and we're thrill...

Hey Canvas Credentials Community, Exciting times are ahead as we gear up to unveil a transformative upgrade for your course management. If you're in the midst of planning your next semester, get read...

Hello Canvas Credentials Community, We're back with another exciting update inspired by your invaluable feedback! Your voices have been heard loud and clear, and we're thrilled to announce the extens...

Hello, data enthusiasts! Have you ever felt like an analytics explorer lost in a sea of badge statuses and predefined date ranges? Fear not! At Canvas Credentials, we've been listening, learning, and...

As a Product Team, one of the most fulfilling aspects of our role is seeing user feedback turn into tangible improvements that impact teaching and learning in meaningful ways. Your input is a key dri...

At Instructure, we work to elevate student success, amplify the power of teaching, and inspire everyone to learn together. And we want to be with you as education evolves to meet the needs of all typ...

We are excited to announce a groundbreaking update in Canvas Credentials that allows you to customize your issuing organization specifically for LinkedIn shares, enabling the power of personalized ba...

We're thrilled to unveil our new feature in Canvas Credentials that will revolutionize the way you capture and describe credentials. Say goodbye to limitations and hello to custom badge properties wi...

We are thrilled to share a momentous achievement with you. Canvas Credentials has successfully obtained LTI 1.3 certification, marking a significant milestone in our commitment to providing you with ...

In this Canvas Badges/Credentials release (4 December), Blueprint integrations and Course Copy are supported. Additionally, course roster updates sync to groups automatically. Subscribe to the Canvas Badges/Credentials release notes to be notified ...

In this Canvas Badges/Credentials release (13 November), Group end dates are extended and phase 1 of a sync refactor is implemented. Subscribe to the Canvas Badges/Credentials release notes to be notified of updates.For general questions related to...

In this Canvas Badges/Credentials release (30 October), a custom date range filter is available when filtering analytics. Additionally, a date restriction update is available when managing badges. Subscribe to the Canvas Badges/Credentials release...

In this Canvas Badges/Credentials release (25 September), Analytics has enhancements at the Organization level, Issuer level and Badge level. Additionally, label text is updated on the subscription page. Subscribe to the Canvas Badges/Credentials r...

In this Canvas Badges/Credentials release (28 August), by default, newly created custom certificates are disabled. Additionally, admins and Issuers can set a date to award badges upon completion of a course. Subscribe to the Canvas Badges/Credentia...

In this Canvas Badges/Credentials release (26 July), admin and instructors can switch between automatic and manual awarding options when editing badges. Additionally Screen Reader users receive alerts when the live search fields update and can naviga...

In this Canvas Badges/Credentials release (3 July), the issuing organization can be changed to a LinkedIn company URL and custom badge property items can be rearranged by dragging and dropping items into the desired placement. Additionally, multiple ...

In this Canvas Badges/Credentials release (26 May), a multi-select input type is available for Custom Badge Properties. Subscribe to the Canvas Badges/Credentials release notes to be notified of updates.For general questions related to this release...

In this Canvas Badges/Credentials release (13 March), in Account Settings, individual users can merge multiple existing accounts together on the same server. Subscribe to the Canvas Badges/Credentials release notes to be notified of updates.For gen...

In this Canvas Badges/Credentials release (17 February), users can delete their individual account. Subscribe to the Canvas Badges/Credentials release notes to be notified of updates.For general questions related to this release, see the Canvas Rel...

In this Canvas Badges/Credentials release (5 January), Canvas Badges and Canvas Credentials have been rebranded. Additionally, the LTI 1.3 navigation label has been updated to reflect rebranding in Canvas and Blackboard. All Resources  Subscribe to...

Canvas Badges/Credentials releases take place as determined by the product team and deploy new code to the production environment. Canvas Badges/Credentials Release Notes (2023-12-04) New Features Courses: Blueprint IntegrationCourses: Course Copy U...

In this Canvas Credentials (Badgr) release (12 July), the Canvas Credentials (Badgr) LTI 1.3 update allows existing LTI installations to be upgraded to the newest version. Badge triggering occurs automatically once daily and users can associate a pat...