AI Item Authoring Assistance • FAQ

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• What is the purpose of the Early Adopter Program (EAP) for IgniteAI Item Authoring Assistance?
• Who can participate in the IgniteAI Item Authoring Assistance EAP?
• How do I access the IgniteAI Item Authoring Assistance feature?
• What should I focus on while testing the IgniteAI Item Authoring Assistance?
• How do I report bugs or issues with the IgniteAI Item Authoring Assistance?
• What kind of feedback is most helpful?
• Will my feedback be reviewed and acted upon?
• Will content I create during the EAP be available in the main product after launch?
• How will I know when the EAP ends and what happens next?
• Where can I find support or ask questions during the EAP?

 

What is the purpose of the Early Adopter Program (EAP) for IgniteAI Item Authoring Assistance?

The purpose of the EAP is to allow you to test the IgniteAI Item Authoring Assistance feature, give feedback on its usability, functionality, and performance, and help us find any bugs or areas that need improvement before it is released to the public.

Who can participate in the IgniteAI Item Authoring Assistance EAP?

Participation in the EAP is open to selected users who wish to have early access to the IgniteAI Item Authoring Assistance feature and are willing to actively test it and share their feedback.

How do I access the IgniteAI Item Authoring Assistance feature?

IgniteAI Item Authoring Assistance in Canvas New Quizzes 

What should I focus on while testing the IgniteAI Item Authoring Assistance?

When testing, focus on using the feature in real-world scenarios, exploring all its functionalities, and noting your overall experience, ease of use, and any issues you encounter.

How do I report bugs or issues with the IgniteAI Item Authoring Assistance?

Report any bugs or issues you find throughFeedback Discussion • Canvas AI Authoring , or email (marcus.vu@instructure.com). Please provide details such as what you were doing, the steps needed to reproduce the issue, and any error messages you saw.

What kind of feedback is most helpful?

We value feedback on the usability and usefulness of the feature, any confusing elements, its performance, and any suggestions for improvement. Let us know what worked well and what didn’t.

Will my feedback be reviewed and acted upon?

Yes, our product team reviews all feedback. Major themes and actionable suggestions will be prioritized for future updates.

Will content I create during the EAP be available in the main product after launch?

Yes, any content created during the EAP period will be retained.

How will I know when the EAP ends and what happens next?

You will receive communication about the EAP's end date, the next steps, and how your feedback influenced the final product. You may also be invited to participate in follow-up surveys or interviews. You can also checkout the Canvas AI Item Authoring Assistance • Timeline 

Where can I find support or ask questions during the EAP?

Support is available through dedicated EAP community groups, help documentation, or direct email contact with the EAP team.