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Bad Icons: How to Identify and Improve Them

From the   Nielsen Norman Group

Evidence-Based User Experience Research, Training, and Consulting

by KARA PERNICE on November 19, 2017
Summary: Related links are often chunked as a set, each with an icon. One bad icon hurts user interaction. A set of bad icons is worse because it amplifies confusion, adds clutter, and wastes screen real estate.
The article predominantly speaks about the use of icons on intranets, but IMHO also applies to anything and any place where icons are used including infographics and courses.
1 Reply
Coach Emeritus

Thanks  @karen_bowden . This will come in handy.