Community help

DonnellynDoming · 2022-08-31

I can not figure out how to navigate or find anything about my course on Canvas. I am concerned that there is a quiz I am supposed to take, but I am lost as to how to find it. Please help. Donnellyn Dominguez 817-994-0470

MARYMCGINTY1 · 2022-08-31

I have a question about exporting a user list in Canvas. I can't find a way, and I also can't find any reference to it in the guide. What I'm actually after is a way to export users so I can see who hasn't accepted the invitation without scrolling t...

kathygallagher · 2022-08-31

I am a student. I have attempted to get into RP proctor by following the instructions in the module. I have downloaded the most upgraded browsers. I have made multiple attempts over the past several days. I have spoken to the help desk then to studen...

MirandaTucker · 2022-08-31

I can't sync my grades because the option to import assignment groups id no longer available. It only says "Sync SIS categories" and when that option is selected the drop-down menus for the SIS category selections are empty. They all say "Unassociate...

KevinFrancke · 2022-08-31

HiBeen trying to embed tiktok videos in Canvas and I found a solution that may help:In TikTok (Desktop version) Click on a video to play itRight click on the video and select 'copy video address'go to www.iframe-generator.com and paste the url,'Gener...

aolsonpacheco · 2022-08-31

Hi Canvas Folks,We recently enabled the emojis in the Assignment Comments tool in our instance and are getting faculty complaints about not being able to see the text they are writing because it is being blocked by the new menu icon: If you look at ...

KrystalGaines · 2022-08-31

Hello, I am new to Canvas. I have registered for an account and gotten one of my children added to my profile, so I am able to view grades and assignments. I have 2 other children in a Hillsborough school, but they are in elementary school, and have...

GaryKader · 2022-08-31

The question banks I export from Examview (Wimba Diploma 6.72) in QTI 1.2 format will not import into Canvas. I get the following message:Error: there was a problem importing your file.Error DetailsThe qti import failed.\nERROR: Unsupported QTI vers...

drmeganbaker1 · 2022-08-31

Our students do not have a "pair observer" option in their settings.How do we help parents login?!

scunningham1 · 2022-08-31

I had a teacher select to use the speed grader to grade her Google LTI submissions. There is no preview available for her to grade the work! What can we do?

Mary-LynnGlenn · 2022-08-31

I have old redirect links that I would like to delete. I have removed them from student view, but I want to permanently delete them. I went under App Configurations for Redirect, but I do not have the option to delete the links. I have designer and i...

RandySnow · 2022-08-31

Good day,Is there a way to turn off the sequential order at the school level (all courses in the Canvas instance)? Currently the only way I know how to turn off the sequential order is to edit each module in each course. Thank you,Randy

BarbaraCalhoun · 2022-08-31

PaytonCole · 2022-08-31

Sometimes when grading New Quizzes in Speedgrader, you'll grade everything and hit the "Update" button, but then the grade won't carry over into the gradebook. If we have to use New Quizzes, then this should not be happening. I guess my question is: ...

Queeronics · 2022-08-31

Can I copy a Google Drive slideshow that's on Canvas into Google Drive so that I can change the settings and share with others outside my school org?

AimeeMitacchion · 2022-08-31

My course is not weighted, rather its set as a 1000 point grading scheme. As an instructor, how do I preset this in Canvas?

morgat1 · 2022-08-31

This is a non-negotiable, you have got to create a report generator so that a quick report can be obtained of student missing assignments! Beyond frustrated Teacher.

MorganCochran · 2022-08-31

The courses on my dashboard are not loading on safari, but they are on Firefox, how can I fix that?

lynn_poth · 2022-08-31

Students are struggling this year to access courses. They are not receiving course invitations, even if I resend them or create new courses to send from. I get the message that the emails are not verified. The students are not getting verification em...

JopSchaap · 2022-08-31

One of my predecessors included a video on a page in a Canvas course. The video can be viewed by our students, so no problem there.However, as a teacher of this course, I can't locate or manage the video itself.This video is not available for me in t...

SonnyCassin · 2022-08-31

There are many differences between pumps and oxfords. When it comes to business shoes, there are some differences in terms of the materials used. For example, pumps have a heel that is made from leather, while oxfords have a rubber sole. Pumps also c...

susan_bormann · 2022-08-31

Are parents who are enrolled as observers able to view discussion posts & replies by students other than the student they are paired with? After reading this, How Do I View Discussions as an Observer?, I'm led to believe they can see other student's...

ericwhitmer · 2022-08-31

I have an instructor who uses the Office 365 LTI in his courses to update his PowerPoint slides to share across all his courses. There are some students in these courses who receive the error "you are not allowed to view this content."What causes thi...

ImaraMtafiti · 2022-08-31

how do I contact students through Canvas?is there an email feature/tab?

EmRem · 2022-08-31

I am instructor who created a discussion post. In student view, it does not show up on the student's To Do List so most students missed the deadline. I confirmed that it was open for responses withou an end date. The only way for the students to see ...

Dean_Bijis · 2022-08-31

Hello Canvas community, This might be a long shot but just curious if there's a way to customise a particular locked assignment instruction and add some more instruction? (see attached). Thanks in advance,Dean

SepidehKarami · 2022-08-31

HelloI cannot find the calendar related to the online courses. So, I do not know when the classes will be take place. Will you guide me?Best Regards,Sepideh

WL4 · 2022-08-30

Is there a way to update the students enrollments information from Compass to Canvas, please? Also for information of class teachers. Thanks,Wen Li

AshwiniNarayana · 2022-08-30

Hi, I have enrolled in class 425, however it is not showing on my dashboard. I need to do my assignments that are due tomorrow. Please help!sincerely,Ashwini Narayanamurti

JaneTRYNIW · 2022-08-30

I was able to delete several files in my course and then the final 2 will not delete despite going through the correct motions. Can anyone help with this please?

sgergely · 2025-11-10

DAP CLI 2.1.0 is here, bringing smarter API rate-limit handling and improved compatibility under the hood. This release also adds support for emoji characters in your database workflows, because data deserves a bit of fun too.

sgergely · 2025-11-10

Earlier this month, we announced the infrastructure upgrade powering the Canvas Data 2 (CD2) / DAP Query API, to Snowflake. We’re excited to share that this transition is progressing as planned and brings significant improvements in data fidelity, sc...

YasiAfsharnive · 2025-11-07

An overview of Enhanced Rubrics and all the awesome upgrades we've made to classic rubrics.

ZoeLubitz1 · 2025-10-30

Sharing our findings from the recent “Course Progression for Modules” Early Adopter Program (EAP).

SamGarza1 · 2025-10-24

We are excited to announce that Differentiation Tags is now Generally Available! Over the past several months, Differentiation Tags has grown into a more powerful, flexible, and intuitive tool that is ready to be used at scale—thanks in large part to...

sgergely · 2025-10-22

At Instructure, we're constantly working to enhance the tools you rely on every day. As part of that commitment, we’re excited to announce a significant upgrade to the core infrastructure powering our DAP Query API / CD2. This upgrade will require a ...

ElizabethEzzi · 2025-10-22

On November 15, 2025, we’re excited to make Canvas Portfolio generally available (GA) to all Canvas LMS customers at no additional cost. Canvas Portfolio makes it easier for educators to assess learning and for students to showcase their growth, all ...

DoraJekkel · 2025-10-17

From Filler Badges to Real Achievements: Your pathways can now directly pull verified course progress from Canvas. Fast, automatic, and trusted.

AlexisNast · 2025-10-16

You may have noticed that we are updating how we handle User Access Tokens. These changes have been made across the September and October deploys. I wanted to walk through all of these changes together and how they will improve institutions’ security...

sgergely · 2025-10-10

Following our recent announcement about the changes to the Canvas Page Views feature, we are excited to share a major update specifically for our developer community and partners: The new PageView History API is now available in Beta! This new asynch...

annalindsay · 2025-10-08

Discover the key takeaways from Berkeley College's Customer Discovery Session, where administrators, educators, and students shared their insights on the teaching and learning experience. Learn how their focus on simplicity and consistency will shape...

RyanNorton · 2025-10-07

Mark your calendars! Sharing early communication about a few changes we’ve made to our Canvas deploy and release schedule.

carlycurran · 2025-10-07

Empower Your Staff with Targeted Analytics

KevinMeredith · 2025-09-26

Updates and Resources on Parchment Digital Badges

SamGarza1 · 2025-09-16

We’re continuing our work to improve the instructor assignment experience in Canvas, and we’d love your input.

sgergely · 2025-09-12

We're rolling out some important updates to how Page Views are handled in Canvas, affecting both the user interface and our public APIs. These changes are designed to improve performance, accessibility, and data management, while also changing how pa...

rthornton · 2025-09-09

The Block Content Editor is coming — shaped by the voices of educators every step of the way. This new editing experience, powered by AI, makes creating engaging, accessible course content simpler and more attainable than ever before.

ruthfoulkrod · 2025-09-09

We’re developing Co-Labs, our new interactive product roadmap experience – and we’re looking for engaged customers to join the pilot. If you’re excited to share meaningful feedback and influence what comes next, this is your chance to get early acces...

F_King · 2025-09-09

At Flinders University, our Instructure Product leadership team had the privilege of coming together with educators, administrators, and students from across APAC. The conversations were filled with creativity, commitment, and collaboration. They rem...

rthornton · 2025-08-27

Our commitment to preserving the learning experience remains unwavering. When we launched our latest NPS survey, our north star was clear: do not disrupt learning. We set broad-stroke parameters with care but received feedback that these parameters f...

AkosFarago · 2025-08-08

Learn about the new integration between Canvas Studio and YouTube’s Player for Education!

NikkiWhang · 2025-08-05

Last week approximately 2,000 Canvas LMS users traveled to beautiful Spokane, WA for our annual InstructureCon event. During the week, we were granted an opportunity to sit down with several of our K12 and Higher Education users for a Customer Discov...

eschiebel · 2025-07-21

Canvas users may now choose to use a dyslexia friendly font.

KataKeri · 2025-07-21

A cleaner, more accessible, and easier-to-use Files page launched in Canvas on July 19! With improved navigation, bulk file actions, better accessibility, and a modern design, managing course and user files just got simpler. Prefer the classic view? ...

Rachel-Bowman · 2025-07-10

In today’s crowded edtech landscape, integration quality matters. Educators and administrators are under pressure to deliver seamless digital learning experiences without compromising on usability, data privacy, or security. That’s why we’re proud to...

Amy_Haskell · 2025-07-08

Last week, we hosted a K-12 Assessment Product Discovery Session (CDS) in San Antonio, bringing together curriculum and assessment leaders from districts across the country. This in-person event provided a valuable opportunity for participants to eng...

MichaelLysaght · 2025-07-08

Today, I’ll update you on some major progress on one of these projects: the Global Identity Service. And offer details of what you can expect over the next 12-28 months.

JoaoSilveira · 2025-07-08

During a recent Customer Discovery Session in Budapest, educators from Europe and Africa shared powerful insights on collaboration, mobile teaching, accessibility, and more. Their voices are already influencing how we evolve Canvas to better sup...

JoaoSilveira · 2025-07-03

A long request is now available: Canvas New Quizzes support to localized numeric formatting, allowing institutions to configure decimal and thousand separators based on regional conventions.

sgergely · 2025-07-02

We’re excited to release the data access platform (DAP) command line interface (CLI) referred to as DAP CLI 2.0. For developers and data engineers that access data from Canvas Data, this is a major version update that introduces new functionality, i...

Canvas Deploy Notes (2025-11-19)