Community help

welboca · 2022-08-16

Hello, I am a teacher and a parent. I paired with one of my own children. I thought it was for only the 21-22 school year. I am now getting unwanted emails. When I look in his account or mine, I can not find where I am paired. What can I do to be un...

berwin · 2022-08-16

I have a rule set for an assignment group to drop the lowest score.However, a few of my students cheated on a few of the quizzes, so I gave them a zero for those particular assignments. Problem is, Canvas drops the Zero that I want them to keep.Anyon...

WendyHartman · 2022-08-16

I'm in the process of setting up my Canvas site for the fall and everytime I click on Home to set up my welcome page - it automatically is going to the Syllabus page. Help!

asdf123 · 2022-08-16

The interactive videos on canvas only have the options to decrease playback speed (0.25x and 0.5x). I've tried to work around it using the Video Speed Controller extension on Chrome, but it does not affect it. Is there any other way to increase video...

LindseyIrizarry · 2022-08-16

I am curious if there is a maximum length that an audio comment can be within the speedgrader? Haven't been able to find an answer in the admin guides.

jbarr · 2022-08-16

Students are starting the year with a 0 “F” in every course. We have our teachers using assignment categories which are currently empty because assignments are unpublished and unassigned until the teacher chooses to do so. There is a setting to hide ...

RichardHyslop · 2022-08-16

The campus moved some of my courses from Blackboard to Canvas (a helpful thing). But I do not want to "publish" the whole course, but just parts of it. Isn this possible, or do I just start over with a new course listing?

CarlosGil · 2022-08-16

I would like to import to Canvas tests created by Pearson Test Generator, but I do not know how to do this.Can someone help me, please?

AmyEllgard · 2022-08-16

I have been off for a semester and noticed that my Canvas screen looks different than the tutorials. I do not see the "Group" option on my sidebar. Is there something I need to do to get this option or does that only appear when a professor enables i...

jryter1 · 2022-08-16

I typically set modules to make students view every item in sequential order and turn in all assignments (or get a grade).My question is if i force them to go through sequentially or not. I think this must make it easier to navigate the module if you...

ptrentham · 2022-08-16

I like using the External Tool feature for the type of assignment submission so that the Canvas assignment and Google Docs immediately integrate and make the "submit" button available for students. However, I don't see that there is an option to uti...

CaroleSorrenti · 2022-08-16

I have accessed the Power Points from Sage for my text, including the test bank. It doesn't seem to be set up for me to copy a question into my quizzes which include my own questions. Does anyone know how I can do that?

CaroleSorrenti · 2022-08-16

How do I set up for due dates from assignments and quizzes to automatically go into Calendar?

JoeWilmoth · 2022-08-16

I don't remember how to import questions from McGrawHill testbuilder into Canvas quizzes.

MalachiWhite · 2022-08-16

My health goals are :staying healthy staying in a fitness routine And Staying in a healthy food routine

AmplifireSuppor · 2022-08-16

When I assign a letter grade to an assignment, the letter grade appears in the gradebook. However, when I assign points to an assignment, the points do not show in the gradebook. How do I get the points to show in the gradebook?

CharlesNelson · 2022-08-16

I can't access this link that my instructor provided to me. https://canvas.instructure.com/courses/4855854I do have a FREE version of the Canvas Account. Neither of us can figure out why I can't access the course. Any ideas? Charlie Nelson

PatrickSprague · 2022-08-16

Who is Spring Hill College's CSM?Thank you for your time,Patrick

tar142 · 2022-08-16

I have the Syllabus set to public view. However, the course is not ready to be published. Can the syllabus still be viewed if the course is unpublished?

RonaldDanault · 2022-08-16

I did get the invitation email, but when I clicked on "Get Started", I was not given the option to accept the invite. I have access to the course, and I can edit and make changes, but the status still shows as pending.

NathanArnold · 2022-08-16

So, I'm hoping to get all submissions of a given assignment via Canvas API using a Python script.Per this link: https://community.canvaslms.com/t5/Canvas-Question-Forum/Is-there-an-API-call-that-get-a-list-of-all-submissions-for-one/m-p/475774...the ...

TiffanyTotten · 2022-08-16

I just need to know how to turn in an assignment using windows 365 I can send it in using word or as a DOC, or DOCX.?

JoyHolly · 2022-08-15

I'm using the LaTeX advanced mode (direct edit mode--whatever it's called in the new equation editor) to specify a different color for the base number v. the exponent. What I do displays correctly but when tested with a screen reader, it will not rea...

ZyanyaU · 2022-08-15

Ya no me aparecen ninguno de los cursos que tenia, soy estudiante. Alguien sabe por qué pasa eso? Y cómo se pueden recuperar? No moví nada, solo me aparecen 3 cursos que ya no curso y los que tenia literal se borraron. Ni siquiera me salen en pasados...

KLS3 · 2022-08-15

Hi,Please help. I have an assignment set up using the Turnitin LTI 1.3 assessment external tool. All appears to be set up correctly with the 'generate similarity immediately' tool set up...however, this is not working and despite 'copy & paste' a pie...

RLSTEVENS · 2022-08-15

I tried to cross-list my 5 sections of a course. When I added a section and cross-list, the first class disappeared form dashboard. I know I am doing something wrong, but I don't know what it is. Please help!

KarlaWursthorn · 2022-08-15

I tried to upload an mp4 file i created into a class module, but I get Error 400. How do I upload an mp4 file?

tshepler · 2022-08-15

As an account admin I want to enable my staff and students to take advantage of user profiles. Im not seeing how to turn this on at the admin level. Can anyone help? Thanks,

MiramontesLizet · 2022-08-15

I hav enever had any issues logging onto CANVAS. But today I logged on and noticed that on the Dashboard none of my classes show up and non of my assignments are displayed. When I log on using my phone it is like normal, but when I log on using my ...

AlanahClark · 2022-08-15

I recently already had a problem with Canvas not letting me sign in which recently got fixed but now I have an additional problem. After finally being able to sign in to canvas it is now not showing my classes that I know should be on there. What can...

ZoeLubitz1 · 2025-10-30

Sharing our findings from the recent “Course Progression for Modules” Early Adopter Program (EAP).

SamGarza1 · 2025-10-24

We are excited to announce that Differentiation Tags is now Generally Available! Over the past several months, Differentiation Tags has grown into a more powerful, flexible, and intuitive tool that is ready to be used at scale—thanks in large part to...

sgergely · 2025-10-22

At Instructure, we're constantly working to enhance the tools you rely on every day. As part of that commitment, we’re excited to announce a significant upgrade to the core infrastructure powering our DAP Query API / CD2. This upgrade will require a ...

ElizabethEzzi · 2025-10-22

On November 15, 2025, we’re excited to make Canvas Portfolio generally available (GA) to all Canvas LMS customers at no additional cost. Canvas Portfolio makes it easier for educators to assess learning and for students to showcase their growth, all ...

DoraJekkel · 2025-10-17

From Filler Badges to Real Achievements: Your pathways can now directly pull verified course progress from Canvas. Fast, automatic, and trusted.

AlexisNast · 2025-10-16

You may have noticed that we are updating how we handle User Access Tokens. These changes have been made across the September and October deploys. I wanted to walk through all of these changes together and how they will improve institutions’ security...

sgergely · 2025-10-10

Following our recent announcement about the changes to the Canvas Page Views feature, we are excited to share a major update specifically for our developer community and partners: The new PageView History API is now available in Beta! This new asynch...

annalindsay · 2025-10-08

Discover the key takeaways from Berkeley College's Customer Discovery Session, where administrators, educators, and students shared their insights on the teaching and learning experience. Learn how their focus on simplicity and consistency will shape...

RyanNorton · 2025-10-07

Mark your calendars! Sharing early communication about a few changes we’ve made to our Canvas deploy and release schedule.

carlycurran · 2025-10-07

Empower Your Staff with Targeted Analytics

KevinMeredith · 2025-09-26

Updates and Resources on Parchment Digital Badges

SamGarza1 · 2025-09-16

We’re continuing our work to improve the instructor assignment experience in Canvas, and we’d love your input.

sgergely · 2025-09-12

We're rolling out some important updates to how Page Views are handled in Canvas, affecting both the user interface and our public APIs. These changes are designed to improve performance, accessibility, and data management, while also changing how pa...

rthornton · 2025-09-09

The Block Content Editor is coming — shaped by the voices of educators every step of the way. This new editing experience, powered by AI, makes creating engaging, accessible course content simpler and more attainable than ever before.

ruthfoulkrod · 2025-09-09

We’re developing Co-Labs, our new interactive product roadmap experience – and we’re looking for engaged customers to join the pilot. If you’re excited to share meaningful feedback and influence what comes next, this is your chance to get early acces...

F_King · 2025-09-09

At Flinders University, our Instructure Product leadership team had the privilege of coming together with educators, administrators, and students from across APAC. The conversations were filled with creativity, commitment, and collaboration. They rem...

rthornton · 2025-08-27

Our commitment to preserving the learning experience remains unwavering. When we launched our latest NPS survey, our north star was clear: do not disrupt learning. We set broad-stroke parameters with care but received feedback that these parameters f...

AkosFarago · 2025-08-08

Learn about the new integration between Canvas Studio and YouTube’s Player for Education!

NikkiWhang · 2025-08-05

Last week approximately 2,000 Canvas LMS users traveled to beautiful Spokane, WA for our annual InstructureCon event. During the week, we were granted an opportunity to sit down with several of our K12 and Higher Education users for a Customer Discov...

eschiebel · 2025-07-21

Canvas users may now choose to use a dyslexia friendly font.

KataKeri · 2025-07-21

A cleaner, more accessible, and easier-to-use Files page launched in Canvas on July 19! With improved navigation, bulk file actions, better accessibility, and a modern design, managing course and user files just got simpler. Prefer the classic view? ...

Rachel-Bowman · 2025-07-10

In today’s crowded edtech landscape, integration quality matters. Educators and administrators are under pressure to deliver seamless digital learning experiences without compromising on usability, data privacy, or security. That’s why we’re proud to...

Amy_Haskell · 2025-07-08

Last week, we hosted a K-12 Assessment Product Discovery Session (CDS) in San Antonio, bringing together curriculum and assessment leaders from districts across the country. This in-person event provided a valuable opportunity for participants to eng...

MichaelLysaght · 2025-07-08

Today, I’ll update you on some major progress on one of these projects: the Global Identity Service. And offer details of what you can expect over the next 12-28 months.

JoaoSilveira · 2025-07-08

During a recent Customer Discovery Session in Budapest, educators from Europe and Africa shared powerful insights on collaboration, mobile teaching, accessibility, and more. Their voices are already influencing how we evolve Canvas to better sup...

JoaoSilveira · 2025-07-03

A long request is now available: Canvas New Quizzes support to localized numeric formatting, allowing institutions to configure decimal and thousand separators based on regional conventions.

sgergely · 2025-07-02

We’re excited to release the data access platform (DAP) command line interface (CLI) referred to as DAP CLI 2.0. For developers and data engineers that access data from Canvas Data, this is a major version update that introduces new functionality, i...

SamGarza1 · 2025-06-23

Now that Differentiation Tags is available in Feature Preview in production as of June 21, 2025 , you may be asking yourself: What’s the difference between Sections, Groups, and Differentiation Tags? How do I know when to use each one?

AlexisNast · 2025-06-23

Discover how the new Canvas Apps experience streamlines app discovery, management, and monitoring, saving administrators valuable time. This enhanced experience provides critical data for informed investment in tools educators and learners truly use,...

SamGarza1 · 2025-06-18

Discussion Checkpoints are now available in Group Discussions! As we conclude the Discussion Redesign initiative, we invite you to share your feedback in a brief survey.

Canvas Deploy Notes (2025-11-05)