Community Help

cam231989 · 2020-01-10

in one of my classes in canvas shows it's published. I try to click on it to view it but it is not letting me open the course

irma_manty · 2020-01-09

How do you carry out deletion of student accounts from your Canvas? Because of GDPR regulations we cannot let data of students stay in Canvas after students have graduated

pmb2103 · 2020-01-08

Hi: I am sending my class an announcement. I would like to embed a link to a questionnaire that I developed in google. When I insert the link it does not seem to work.

britta_falcon · 2020-01-08

Hi, One of my students is receiving duplicate 'Push Notifications'. Is there a fix to this?

bretg · 2020-01-07

My "People" Module on the left column listing has the closed eye next to it meaning it is not visible to the students. How do I get rid of that. There is no "publish" tab anywhere on the page when I open up "People." Also, once available, are the ...

tanderson14 · 2020-01-07

How do I upload a syllabus in Canvas?

jeanine_lynch · 2020-01-06

I'm creating a math quiz and can get equations and math symbols in the body of the question, but I can't figure out how to put equations or math symbols in the answer choices, using fill in the blank question. I was trying to put in the infinity sym...

lauren_e_brown_ · 2020-01-04

Hi! I know that you're supposed to be able to remove old courses from your dashboard by un-starring them, but there are 4 random courses that I do not have starred and yet I can't get them to leave my dashboard. This was never a problem in the past a...

sgraunke · 2020-01-02

The Canvas Administrator made certain sections (files, announcements, quizzes, etc) visible to teachers but not students. I would like to make these sections visible to students. How do I do that?

aschwartzbaum · 2020-01-02

I am trying to add students to my course. However, "Student" is not listed as one of the roles in the add users window (see attached image). Does anyone know how to add the "Student" role to the options?Thanks!

dsmith6223 · 2019-12-27

I am wondering how I can see 2 courses that are offered by 2 different schools in canvas. both are offered by VA community colleges which use the same host canvas but I can only see one course from one school and this worries me for the upcoming seme...

mehome · 2019-12-27

When my course was copied from a previous term the course summary from that term followed. How do I delete the old course summary on my front page?

lmayers · 2019-12-20

I am writing a report for accreditation purposes. yeah. The KPI requires documentation from Canvas rubrics. (80% of students will receive a "satisfactory" on assignment x in course y.) Is it possible to download in a spreadsheet all of the stude...

slepselt · 2019-12-20

Some grades have a ! next to them. What does this mean?

caporrimor · 2019-12-19

In desperate need of assistance and my university's tech support is "busy." I was in the middle of reading a paper in speed grader and I must have clicked on something because the entire right section, where we write comments and enter a grade, is ...

kat3 · 2019-12-16

I assign a 5 question essay exam for one of my courses, and these exams obviously take a while to grade. Occasionally I have to take a break from grading when in the middle of grading an exam, with only some of the questions grades. I had assumed tha...

caroline_foley · 2019-12-16

Hi IDs!My fellow ID, @jenny_hopf ‌, and I have been going back and forth on design principles regarding videos. On the one side, you can put multiple videos on one page, and, on the other side, each video could get their own page. We see downsides a...

ernasmith · 2019-12-15

How do I merge sections of the same course on Canvas?Erna SmithJournalism LecturerLead instructor, J317: Journalism Practice, Spring2020

morgan_william1 · 2019-12-08

I am using the Rich content editor to edit a page, and whilst writing a numerical list, I would like to have double line spacing (or actually 1.5 line spacing) to make it easier for my students to read.Is this currently a feature that I can perform?T...

jthomas7106 · 2019-12-06

I have a class that has two "Midterm" exams and a final, worth 100pts, 100pnts & 150pts respectively. Only in cases where this helps the student, I want to set up the grade book to replace the lowest "midterm" exam grade with the final (percentage sc...

cdonahue · 2019-12-05

Does anyone know of a way to have multiple due dates under the same discussion. As my faculty members discussed, they desire to split a particular discussion into three parts, part 1 where students summarize their chapter, part 2 where they share wha...

brennem1 · 2019-11-17

Hi,My university currently does placement in our math classes with a commercial program. It has the advantage that it is online (so students not near our campus can take the placement test virtually). However we are considering giving our own in hous...

lawtonm · 2019-11-16

Hi,One of my classes has 26% of its final grade in "quick write" assignments. There are 13 assignments, lowest score should be dropped. So, 12 assignments worth 3% each. The Assignments section is set at 26%. I have 13 quizzes entered, and there is a...

richardson5800 · 2019-11-14

Create new column in grades

sendres · 2019-11-12

Is anyone else seeing this? When attempting to create an Office 365 Collaboration, a "your session has expired" error occurs. I have filed Case 04930126 with Instructure to see if they can identify the cause.Steps to reproduce:In a Canvas course, cli...

juliet_obrien · 2019-11-09

Is there any way to set an automatic reply in Canvas Inbox? Which would then be sent to any and every individual student sending a message: either until the reply is turned off, or for a specified time period? Like with email and out of office / out ...

stuart_brandom · 2019-11-07

Hello there,I've had some complaints from students that they're not receiving announcement notification e-mails, and on further investigation, it would appear that their e-mail address has not been confirmed and they never fully registered.The proble...

lelandkrum · 2019-11-06

I just ran across H5P interactive content and really like the potential for my online classes. I know there are many, many apps that already are available in Canvas. I would have to pay for the H5P service if I go with that, but are there equivalent ...

udelhsar · 2019-10-30

Good Morning AllI'm hearing some trouble with our faculty using Chrome browser and Outlook through O365 to reply to messages received from students from Canvas. The reply will not send just seems to load and load and fail.We recently moved to O365 a...

tdeshotels · 2019-10-28

How do you add a signature line to email in canvas?

sgergely · 2025-01-10

We’re releasing DAP CLI version 1.3.1 today to address an issue that affected PostgreSQL users following our recent DAP Query API update. Yesterday, we introduced multiple new enum values across several tables in the DAP Query API, which unfortunatel...

TamasBalogh · 2024-12-18

With the end of the year rapidly approaching, we want to share an update on the highly anticipated AI-powered Discussions and Inbox Translations. As part of our commitment to delivering high-quality, reliable, and scalable features, we will continue ...

ArohiDesai · 2024-12-17

We’re excited to announce new features in the Canvas LMS January Release. With the updates to the 2024 release schedule, we remain focused on ensuring that you are fully informed and equipped with the tools you need to succeed and support learners at...

BalazsSerenyi · 2024-12-17

New Quizzes can now be shared to Commons. Save time, collaborate effortlessly, and discover or share assessments internally and externally.

sgergely · 2024-12-16

We’re excited to announce updates to multiple tables and columns in the Canvas namespace with new enumerated values (enums) that will be available in your CD2/DAP Query API dataset starting January 9th. These changes enrich the dataset with additiona...

NinaOng · 2024-12-12

As we near the end of 2024 and look back upon the year… I’d like to share a deeper dive about our discovery process, how the R&D team creates new feature solutions.

ZoeLubitz1 · 2024-12-11

Block Editor will be available in Open Beta on December 16, 2024.

JuditTarnoy · 2024-12-10

Simplifying Learning: Improved Support for New Quizzes TLDR: Quizzes are key to learning, and we’ve made them easier to access and navigate in the Canvas Mobile apps. With improved support for New Quizzes, both learners and instructors can now enjoy ...

BalazsSerenyi · 2024-12-06

Hello, New Quizzes users! We're excited to share some recent improvements, inspired directly by you - our Canvas users! Many of these new features are ready to enjoy now, while some are planned for early 2025. Today's highlights focus on "delighter...

sgergely · 2024-11-29

We are excited to announce the release of DAP CLI & Lib 1.3.0, bringing new features, enhanced functionality, and critical updates based on your feedback. This update reinforces our commitment to improving developer tools and addressing the needs of ...

sgergely · 2024-11-25

Three new columns to be added to the assignments table: parent_assignment_id, type, has_sub_assignments. These changes will go live on December 9th, 2024.

SamGarza1 · 2024-11-25

We’re excited to introduce a new feature we're working on called Differentiation Tags, and we’d love your input to make it the best it can be!

ruthfoulkrod · 2024-11-21

What's next for Ideas and Themes

AlexisNast · 2024-11-20

We're excited to announce the Canvas Apps page will be going live to open beta on December 16th! This new feature is designed to streamline app integration and management for Canvas root admins. While still in development, this initial release, which...

SamGarza1 · 2024-11-15

The release date for the Discussion Checkpoints feature has been adjusted. Originally planned for November 16, the new release date for production is January 18, 2025. In the meantime, Discussion Checkpoints will still be accessible in the beta envir...

SamGarza1 · 2024-11-04

We’re making an important change to the rollout of Discussion Checkpoints based on your feedback. Instead of enabling Checkpoints as a default feature that is on for all users on November 16th, we will now release it as a Feature Option.

sgergely · 2024-11-04

Get ready to shape the future of Instructure’s data capabilities! We’re running an Instructure Data Questionnaire to gather your valuable insights for our 2025 roadmap, focusing on cloud adoption and analytics trends. Your feedback will guide our fea...

TamasBalogh · 2024-10-25

I’m excited to extend the End of Quarter Update practice - which might be familiar from New Quizzes Updates - to Discussions, ensuring you’re informed about recent improvements in the last 3 months and our upcoming objectives for the upcoming quarter...

SamGarza1 · 2024-10-24

We’re excited to share an update on the progress of Discussion Checkpoints! Before moving the feature into our beta environment, we had the privilege of working with four institutions that tested the functionality.

RaviKoll · 2024-10-24

We’re excited to share that SpeedGrader is getting a significant upgrade! These changes are designed to make your grading process even smoother, faster, and more reliable.

GergelyTar · 2024-10-24

With our October release, we're introducing some really exciting updates in Intelligent Insights.

teryn_odom · 2024-10-21

Tl;dr: Get excited! LTI Usage has two powerful new capabilities being released tomorrow! Read on for more details.

ruthfoulkrod · 2024-10-18

The feedback window is now closed. Further updates will be provided soon!

carlycurran · 2024-10-17

Your Admin Analytics data is fresher! Admin Analytics is now on DAP. New Course Analytics will be on DAP by the end of November.

DanaOkerlund · 2024-10-17

Over the past quarter, we've made strides in enhancing the New Quizzes experience with several updates. One of the highlights is the introduction of Custom Feedback, allowing instructors to provide personalized feedback to students after quiz complet...

AllisonHowell · 2024-10-16

What we heard from our Alpha group and what we’re doing next

MichaelLysaght · 2024-10-15

As I approach my first anniversary as Chief Technology Officer, I wanted to share with you, our customers, how my team is approaching some of the foundational technical work that will power our product into the future.

RyanNorton · 2024-10-07

Mark your calendars! Sharing early communication about a few changes we’ve made to our Canvas deploy and release schedule.

jsailor · 2024-10-04

We’re thrilled to announce that Khannmigo Teacher Tools can now be enabled directly within Canvas! This powerful integration streamlines lesson planning and accelerates time-consuming tasks – all without leaving the LMS. The Khanmigo Teacher Tools in...

marycornia · 2024-10-03

Learning Accelerators, Teams Assignments integration now generally available for Canvas

Canvas Deploy Notes (2025-01-15)