Canvas Mobile Usage

[MelodyMoy]

Hi! 🙂 I know Canvas Mobile is still a work in progress and that it's a relatively new feature and that they're still working on it (on mobile or on desktop), when you're on desktop, and I like the Canvas UI when you can upload things) and in the different functions and places you can navigate to different areas and see your progress in different areas in your courses that you're taking.  One thing that I've always been curious about is joining courses (and/or calls when you're on mobile because it's sort of hard to join from mobile) like when you're in Jigsaw or Bigbluebutton and in the UI (when it's being redesigned) and in the Canvas UI. (when you're logging in.) Some ways to fix this could be to update the system from time to time) when you're being muted (or when you're turning on camera features in Canvas.)

[greydon · Accepted solution]

Hello @MelodyMoy 

QR for mobile login should definitely work on the canvas app. If it isn't working, try clearing your cache or even deleting the app completely and redownloading it. 

https://community.canvaslms.com/t5/Canvas-Student-iOS-Guide/What-Student-app-options-can-I-manage-fr... 

Additionally, some things just aren't going to work on the app like Jigsaw or other external apps. Some apps are integrated and do work well within the canvas app but many will not work. It's like trying to open an app (Excel) within another app (facebook) it just doesn't work that way really and a lot of apps are designed for that purpose only. In which case, you'd need to use a browser for all of these external tools. Hopefully that helps.