[ARCHIVED] blank white page after selecting school - can't log in (Android)

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anthony_baldwin
Community Novice

I can log in on the website but on the student app (Android - Note 8), after I select my school, I get a white page that has the URL to my school's canvas page, then nothing happens.

I have tried uninstalling, reinstalling, clearing cache, clearing data, I have the most recent version of the app and all software for my phone...nothing has helped.

What should I do?

Thank you.

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 @anthony_baldwin ‌,

Sorry to hear that didn't solve the issue. I would suggest contacting your local tech support to see if they can help since this is specific to your authentication and not the app itself. 

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