One of my main practices as a teacher is to prepare questions for in-class discussion on .pdf files, and in class, I will write on those files (using my iPad and stylus) and upload pictures of student...

The drop-down menu in the upper right-hand corner is no longer functional on our campus Canvas site. Students say it works on the app version.

Hello @lalotnoa  It may depend on the way the teacher is embedding and uploading these files. There are a handful of ways to bring them over and not all files are setup for download. However, if you c...

Hello @BeckyGuid  If you've already cleared the cache, deleted and reinstalled the app, etc. all to no avail? I'd probably try contacting Canvas Support.  Because of the complexity of the issue, and t...

Hello @brannbo  It sounds like the course settings may have the total grades hidden. Go to course settings and scroll all the way to the bottom and click on "more options" You want to make sure "hide ...

Hello @HazelMora  I'd try customizing your dashboard. You should be able to remove old courses and just display  the new ones:  https://community.canvaslms.com/t5/Student-Guide/How-do-I-customize-my-C...

Hello @ShivamPatel  It sounds like an issue with your device specifically. Do they show up fine without issues on a regular browser or different device? I'd try clearing your cache and cookies on the ...

Hello @nicalorenzo  You may want to double check your push notifications are set up correctly: https://community.canvaslms.com/t5/Student-Guide/How-do-I-manage-my-Canvas-notification-settings-as-a-stu...

Hello @Dan20  Thank you for contacting the Instructure Community. We're sorry to hear you've been experiencing issues with grading on your tablet. I don't have a tablet to test this on but just a coup...

Hello @Paigeywat  If the videos work on a browser and were working on your tablet until recently, it is likely your device. You should try clearing the cache and cookies first. Either on your browser ...

Hello @LianM  If you're still  having issues after trying what @cweisner suggested, you'll probably want to contact your school directly. There may be an issue with your login ID or password. Addition...

Hello @Stephanie_anne  Are you asking if any notice or alert is sent if someone screenshots a document or anywhere else on Canvas? No, it does not know if users take screenshots on their devices. 

Hello @EthanTuccillo  Was this a peer review? If you were leaving annotations it likely was. You had the app open or a browser on a computer and then went to bed and they were all gone when you came b...

Hello @ELISSAHELENIUS  Thank you for contacting the Instructure Community. We're sorry to hear you've been experiencing issues with uploading your video. In the past we've seen this because it was tak...

Thanks!

Hello @Julius_Rodrigue  Is it just the one student? Do they have the same issue when they are using Canvas on a browser or another device? I would have them clear the cache on the device.  https://com...

Hello @MelissaLuffman  The assignment wasn't a student annotation type of submission? Were the students just downloading the file, marking it on their own devices, and then uploading it directly? Did ...

Hello @NigelBraithwait  Yes the what-if grades are a feature on the mobile student app as well. If it isn't working, you can try deleting the app and downloading it or clear the cache on your device. ...

Hello @CaitlinGewin  It sounds like everyone may be experiencing the same issue and there could be a known issue on Canvas' end. Because of the complexity of the issue, and the concerns for privacy, i...

Hello @AriannaMedina  If you have more questions regarding this issue(s) please feel free to respond with descriptive information as to give us a clear insight into the problem.

Hello @Steflearns  It sounds like the assignment may not have been set up correctly. If one submission from a team submitted to everyone, this usually means the wrong Group set was chosen. I'd double ...

Hello @ChristineWiley  Thank you for contacting the Instructure Community. We're sorry to hear you've been experiencing issues with using your app. Was it working in the past and now it is not? The ap...

Hello @TaiMorganson  You can't really click on specific assignments and add them to your to-do list, they should be there by default. You can use your calendar but your mobile app should also have the...

Hello @KyleStrem  As @RecycledElectro mentioned, this can happen from time to time. Your browser, device, and network all play a role. Clearing your cache and cookies regularly can really help. Typica...

I have cloned the canvas android code and set up that as per the documentation. After that I have Build the application. I has launched and when the loading screen off that time crashed. I don't know ...

When I log in and go to my classes at the top it’s a menu that drops down and you can get to your grades and class work. This feature is not working. 

I am having the same issue. It is extremely frustrating as I can take attendance without bringing it up on the screen risking accidentally sharing the site with the whole class. The rest of the app se...

Same problem here. multiple people at my university our experiencing the same thing!!

How can I get stuff I add to my personal to-do list show up in my big to-do list on the Canvas app? Is this possible? Currently it only shows up in the app’s “Calendar” tab.

The file is not there. You can not prove that it is.If the assignment is still open in Canvas, resubmit the file and add a comment explaining what happened. Maybe include a screen shot showing the tim...

Enable learning no matter what Our mission as the creator of the Canvas LMS is to elevate success in learning. This is a goal we always insist on and we believe that enabling a convenient offline lea...

For Canvas and Apple customers in the United States, iWork files (.pages, .numbers, and .key) can be uploaded via Canvas apps on iOS or the web and they will now preview in Canvas’s DocViewer. This f...

At Instructure, we are always looking for ways to improve our Canvas mobile apps and make it more user-friendly. That's why we're excited to share that we are working on a new feature - Offline Suppo...

UPDATE: The surveys are closed now. Thank you for the participation! We have collected 308 student responses and 349 from teachers/instructors which is great.   At Instructure, we are committed to pr...

We are continuously monitoring the distribution of the operating system versions of the mobile devices. The following pie chart shows how the current OS distribution looks like: We see that the rati...

UPDATE (2022.08.30): Based on the comments and feedback we received regarding to this topic we would like to continue the discussion with our users. Please take a look at the survey we have created ...

  The Canvas mobile applications just like any other application (even web pages in the web browser) store data on the local device for various reasons. Mostly for performance and speed benefits, but...

Update!!! (12/02/2023) The feature got postponed for various reasons, but it is still on the roadmap and we are reviewing it on a quarterly basis. I will update this blog post once we put it in  motio...

If you are CANVAS user—maybe even a mobile CANVAS user—you might have noticed that we have introduced some dashboard-related changes in the following app versions: iOS Student v6.14.2iOS Teacher v1.14...

Recently, Instructure released a new feature to allow for a temporary suspension of users. Additionally, a new API was added to permanently remove user access tokens, requiring them to re-login to Can...

In my previous article I was speaking about “fixing” student annotations. Although this feature was never a bug but rather a quite massive feature for both mobile and web too. I’ve recently created a(...

You may not realize there are differences between the “traditional” annotation type and the new “Student Annotation Submission” annotation types. Both of them are annotations, right? They both look t...

The importance Approximately 80 million people live with some type of disability in the European Union. That is already a huge number. These people would like to use the same tools and equipment that ...

Before you continue reading this post, please recall when you just launched one of the Canvas mobile apps (Student, Teacher, or Parent), and you were not so happy with how much time it takes (or how c...

We have run a couple of user interviews recently. We wanted to know how the K-5 teachers utilize the technology and the possibilities of Canvas. I am acting as the product manager of the Canvas Mobile...

We are committed to security and protecting data. Security is not a new thing and it is not my goal to describe it in this post. If you are interested to learn more, please navigate to our Instructure...

Everything’s green and the driveway is covered in sidewalk chalk and life is totally normal, so that means it’s time for a mobile update!   As you would expect, all of our teams have been racing to re...

Canvas Parent 3.1 beta for Android and iOS - incoming!   Android 3.1 beta link: https://play.google.com/apps/testing/com.instructure.parentapp    iOS 3.1 beta link: https://testflight.apple.com/join/J...

We’re at nine million monthly active users of the Canvas mobile apps, which is many millions more than when I last posted about Instructure’s approach to mobile. If you’re new to Canvas, or if you’re ...

Here’s a public link to download the Canvas Parent 3.0 iOS beta from TestFlight:   https://testflight.apple.com/join/JDVOYyT9   We recommend uninstalling any other version of Canvas Parent installed o...

We’re waffling between snow and sunshine in Utah and my discolored pumpkins are shriveled and leaking, so that means it’s time for a fall update! Here’s what the mobile teams are working on.   Rise of...

Hope summer is going well for you! After the second-rainiest spring on record, the atmosphere over Utah burned away and now we're all walking around in climate-controlled space suits and eating sand. ...

Here's some stuff that's worth writing home about!   Canvas Student:   We’ve been working for months on a new assignment details page and a new submission workflow for students in mobile. I outlined s...

It’s about time we published an update from the Canvas mobile teams, don’t you think?   Here are some fall start highlights -- in descending order of how much they excited me:   Neighbor’s kid stopped...

If you're looking for printer-friendly how-to guides for parents who are self-registering for Canvas, here's what we've come up with:   Self-registering in Canvas Parent (parent perspective)Creating a...

Instructure's mobile strategy usually ends up outlined in a couple of InstructureCon presentations, but if you’re new to Canvas, or if you haven’t made it to InstructureCon, or if you just want to kno...

With a few more tweaks we'll be done with Canvas Parent 2.0, so here's a final pre-release post! Anything to do with pairing codes or self-registration in this post is only relevant if self-registrati...

For the most recent post on Canvas Parent 2.0, check out Canvas Parent 2.0 - Pre-Release Update.   --------------------------------------------   We’re making some really good progress on Canvas Paren...

For the most recent post on Canvas Parent 2.0, check out Canvas Parent 2.0 - Pre-Release Update.   --------------------------------------------   This here’s meant for the K-12ers in the house. HE fol...

Version 6.0 of the student app has been in the wild for a few weeks, and I wanted to give an update on what you can expect from the Canvas mobile apps over the next few months.     CANVAS STUDENT   W...

In Canvas Teacher 1.27, Discussion and Announcement Redesign is supported. Canvas Android app version updates are distributed in a phased rollout, which distributes the update to all users over time. The features in these notes may not immediately be...

In Canvas Student 7.0, students can favorite groups, and Offline mode is supported. Canvas iOS app version updates are distributed in a phased rollout, which distributes the update to all users enrolled in automatic updates over time. The features in...

In Canvas Student 7.0, the Discussion and Announcement Redesign and Offline Mode are supported. Canvas Android app version updates are distributed in a phased rollout, which distributes the update to all users over time. The features in these notes m...

In Canvas Parent 3.9, the Legal menu is relocated. Canvas Android app version updates are distributed in a phased rollout, which distributes the update to all users over time. The features in these notes may not immediately be available as an update ...

In Canvas Parent 3.9, observers are limited to view qualitative data only when enabled by an institution. Additionally, Canvas Studio media displays as user content. Canvas iOS app version updates are distributed in a phased rollout, which distribut...

In Canvas Student 6.23, students are limited to view qualitative data only when enabled by an institution. Additionally, Canvas Studio media displays as user content. Canvas iOS app version updates are distributed in a phased rollout, which distribu...

In Canvas Teacher 1.23, Canvas Studio media displays as user content  Canvas iOS app version updates are distributed in a phased rollout, which distributes the update to all users enrolled in automatic updates over time. The features in these notes m...

In Canvas Student, students are limited to viewing qualitative data only when enabled by an institution. Canvas Android app version updates are distributed in a phased rollout, which distributes the update to all users over time. The features in thes...

In Canvas Parent 3.8, observers are limited to viewing letter grades only when enabled by an institution. Canvas Android app version updates are distributed in a phased rollout, which distributes the update to all users over time. The features in the...

In Canvas Student 6.25, the PDF view is updated. Canvas Android app version updates are distributed in a phased rollout, which distributes the update to all users over time. The features in these notes may not immediately be available as an update in...

In Canvas Student 6.24, course groups display by default and clicking the successful file upload notification routes users to the file location in the Dashboard. Canvas Android app version updates are distributed in a phased rollout, which distribute...

In Canvas Teacher 1.24, successful File notifications have been updated to display on the Dashboard. Canvas Android app version updates are distributed in a phased rollout, which distributes the update to all users over time. The features in these no...

In Canvas Teacher 1.22 , app details are available in Settings and the file annotation toolbar icon colors are updated. Additionally, an error displays when a user searches for a school using invalid information in the Login page. Canvas iOS app vers...

In Canvas Parent 3.8, app details are available in Settings. Canvas iOS app version updates are distributed in a phased rollout, which distributes the update to all users enrolled in automatic updates over time. The features in these notes may not im...

In Canvas Student 6.22,  app details are available in Settings and the file annotation toolbar icon colors are updated. Additionally, an error displays when a user searches for a school using invalid information in the Login page. Canvas iOS app vers...

In Canvas Parent 3.7, app details are available in Settings and the Login page is updated with an improved design. Canvas Android app version updates are distributed in a phased rollout, which distributes the update to all users over time. The featur...

In Canvas Student 6.23, the Inbox is redesigned with swipe and bulk actions. In Assignment details, students can use a drop-down menu to view multiple submission attempts. When Assignment Enhancements is enabled, submission detail comments display in...

In Canvas Teacher 1.23, the Inbox is redesigned with swipe and bulk actions. When the Assignment Enhancements Feature Preview is enabled, submission detail comments display in specific submission attempts. Also, when using the share extension to uplo...

In Canvas Parent iOS 3.7, a Switch Mode button allows users to switch assignment details from dark to light mode when the app theme is set to Dark Mode. A pop-up consent displays when the Acceptable Use Policy has been updated upon logging in. Also, ...

In Canvas Student 6.21, the Dashboard displays in full screen on iPads and larger iPhones in landscape mode. Canvas iOS app version updates are distributed in a phased rollout, which distributes the update to all users enrolled in automatic updates o...

In Canvas Teacher 1.21, the Dashboard displays in full screen on iPads and larger iPhones in landscape mode. Canvas iOS app version updates are distributed in a phased rollout, which distributes the update to all users enrolled in automatic updates o...

In Canvas Parent Android 3.6, a pop-up consent displays when the Acceptable Use Policy has been updated upon logging in. Canvas Android app version updates are distributed in a phased rollout, which distributes the update to all users over time. The ...

In Canvas Teacher 1.20, a pop up consent displays when the Acceptable Use Policy has been updated upon logging in. Additionally, a button displays to switch assignment details from light to dark theme when the app theme is set to Dark Mode. Lastly, t...

In Canvas Student 6.20, a pop up consent displays when the Acceptable Use Policy has been updated upon logging in. Additionally, a button displays to switch assignment details from light to dark theme when the app theme is set to Dark Mode. Lastly, t...

In Canvas Teacher 1.22, the login screen is updated with an improved design. Canvas Android app version updates are distributed in a phased rollout, which distributes the update to all users over time. The features in these notes may not immediately ...

In Canvas Student 6.22, the login screen is updated with an improved design. Canvas Android app version updates are distributed in a phased rollout, which distributes the update to all users over time. The features in these notes may not immediately ...

In Canvas Teacher 1.21, a pop up consent displays when the Acceptable Use Policy has been updated upon logging in. Additionally, a button displays to switch assignment details from light to dark theme when the app theme is set to Dark Mode. The Edit ...

In Canvas Student 6.21, students can sort assignments. A pop up consent displays when the Acceptable Use Policy has been updated upon logging in. In Settings, students can sync the Canvas Calendar to a Google Calendar. Events that do not belong to a ...

In Canvas Teacher 1.19.0, instructors can access Dashboard Settings in the Dashboard. The login page saves the last institution used to log into the app. Also, contrast ratios have been updated to improve visibility when using Dark Mode. Canvas iOS a...

In Canvas Student 6.19.0, students can access Dashboard Settings in the Dashboard. The login page saves the last institution used to log into the app. Also, contrast ratios have been updated to improve visibility when using Dark Mode. Canvas iOS app ...