cancel
Showing results for 
Search instead for 
Did you mean: 
AVMcD
Community Member

Pictures Not Loading In ios14

Jump to solution

Hello,

I have the Student Canvas app on my iPhone and iPad, and both devices worked fine with iOS 13. Last week, my iPhone updated to iOS 14 and pictures stopped loading in the Student app, so I began using the app on my iPad. Today, my iPad updated to iOS 14 and now pictures do not load on my iPad. Any idea how to fix this? I tried uninstalling the app and reinstalling it but no luck. 

thank you! 

Labels (3)
1 Solution
13 Replies
KathleenITC
Community Member

Same issue! 😞 My kindergartener cannot see images on his Canvas student app all of the sudden and cannot get to his work.  Please fix soon!! 

cindybuck
Community Member

this is a known issue and they're working on an update - hoping for an update this week!

forsytm
Community Member

Has anyone heard of any updates on this issue? I have a whole class of second graders who can't see anything on the app. It's very frustrating for the students.

jeremy_evans
Community Member

Yes, we need this fixed as soon as posssible.

jeremy_evans_0-1603130876781.jpeg

 

06abinn86
Community Member

hi..cant see a card student

gremenschneider
Community Member

Has anyone heard any updates on this?

forsytm
Community Member

Hi, 

How do you do that? My students run Canvas through the app not Safari. Will this still help?

Inti
Community Member

Thank you it worked on my kids ipad