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1373512458
Community Participant

Adding people to course

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I had a created course and tried unsuccessfully to add a teacher.  When I added her by UID I was able to but why can't I do it by email.

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MattHanes
Community Champion

This would be more of a institution-specific question. It depends on how the institution populated the users into your Canvas institution. For instance, each faculty member in our District has two email addresses. When we created the users, we only used one of those email addresses. So if someone tries to use the other email address, it doesn't work!

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MattHanes
Community Champion

This would be more of a institution-specific question. It depends on how the institution populated the users into your Canvas institution. For instance, each faculty member in our District has two email addresses. When we created the users, we only used one of those email addresses. So if someone tries to use the other email address, it doesn't work!

View solution in original post