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janna_carney
Community Member

Annotations in Canvas App

We are trying to have students annotate PDFs through Canvas, but we are not seeing the Edit PDF tool when our students open up a PDF in the Canvas app.  Our app is up to date.  Are we missing something?

8 Replies
kona
Community Coach
Community Coach

I'm not sure what might be going wrong, but I'd double-check this guide to make sure the students are following these steps - How do I submit a PDF assignment with annotations in the Canvas app on my iOS device?

In addition, I'm going to share this with the Canvas Mobile Users​ group to see if they can help!

KristinL
Community Team
Community Team

Hi!  Double check that both the operating system AND the app is up to date. Canvas for iOS updated in the last couple of days. Before the most recent update, a quick reboot of the device and the current app helped. Let us know if the new update helps your students.

Both the iOS and app are updated.  I turned the iPad off and on again.  I'm still not seeing the edit option.

 @janna_carney ​ - So you aren't seeing the following option (if you are a student) in the mobile app:

http://s3.amazonaws.com/screensteps_live/images/canvas/633679/1/rendered/0554b3b0-b506-4145-9206-ce8...

Correct.

Janna Carney Moran

Technology Integration Specialist

Duneland School Corporation

(219) 983-3730 ext. 7369

@techbrarianDSC

Stef_retired
Community Team
Community Team

 @janna_carney , I apologize that we have left you hanging here. Did you contact Canvas Support to see if they could figure out why your students were not seeing the Edit PDF icon on their devices? Please take a moment to update the Community on how/if you were able to resolve the issue, and if you still need assistance, please post a follow-up. Thanks!

Robbie_Grant
Community Coach
Community Coach

 @janna_carney ,

Were you able to find an answer to your question? I am going to go ahead and mark this question as answered because there hasn't been any more activity in a while so I assume that you have the information that you need. If you still have a question about this or if you have information that you would like to share with the community, by all means, please do come back and leave a comment.  Also, if this question has been answered by one of the previous replies, please feel free to mark that answer as correct.

 

Robbie

bkraus
Instructure
Instructure

One thing that may come into play:

Currently it only works when navigating to a linked pdf document inside an assignment description. If you are accessing the file through the files feature, the annotation icon doesn't show. That is something in our backlog that we want to do! Was this the case perhaps?