Announcement mail notification not working. When we create a new user then it will send notification mail for user creation works fine in canvas. But, if we create a new announcement, then it does not send a mail notification for an announcement. Please advice how to fix that mail notification issue for announcement?
Also, pls share that root cause of that issue.Thanks
Hello @loydsmohan . We ran into something similar with a few individuals earlier in the year. In our situation is was because the instructor's notification preference for announcement was set to "do not send me anything". Might this be what is happening in your situation? This document explains how to set up notifications as an instructor, How do I set my Canvas notification preferences as an instructor? and this one how to set up notifications as a student How do I set my Canvas notification preferences as a student?.
I hope this helps but let us know if this is not the issue!