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ema_phelps
Community Member

Appointment Group troubleshooting

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How do I make Appointment Group time slots visible for students?

Appointment Group scheduling showing up for instructor only, not visible to students.

And how do I make sure Appointment Group time slots are visible for multiple courses?

[I am concerned about visibility for instructors that teach multiple courses based on this note"Note: if you added an appointment group to more than one course, appointment slots only display in the calendar for the first course shown in the appointment group." included on this help guide How do I add a Scheduler appointment group in a course calendar?]

1 Solution

Accepted Solutions
orwinr
Community Champion

Hi  @ema_phelps  and welcome to the Canvas Community!

Once you publish the appointment group time slots, students won't see them automatically. The first time they go back to their calendar, they can select the course where the appointments are listed and then just under the mini calendar on the right side there will be a button that says something like "Find Appointments". Once they click that Canvas will search to see if there are any appointments added for the course and will then show them and students can now reserve a slot.

On your second question, the documentation is correct in that if you span appointments across multiple courses, the instructor will only see the appointments for all courses on the calendar page of the first course in the list. They just have to remember which course was first in the list and access that calendar to see the full list of attendees. If they access the calendar of any of the other courses they won't see the list of attendees. Attendees from the various courses are color coded. The other option is to create an appointment group for each course but then they have to manage multiple calendars and time slots. Does this help explain how it works?

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1 Reply
orwinr
Community Champion

Hi  @ema_phelps  and welcome to the Canvas Community!

Once you publish the appointment group time slots, students won't see them automatically. The first time they go back to their calendar, they can select the course where the appointments are listed and then just under the mini calendar on the right side there will be a button that says something like "Find Appointments". Once they click that Canvas will search to see if there are any appointments added for the course and will then show them and students can now reserve a slot.

On your second question, the documentation is correct in that if you span appointments across multiple courses, the instructor will only see the appointments for all courses on the calendar page of the first course in the list. They just have to remember which course was first in the list and access that calendar to see the full list of attendees. If they access the calendar of any of the other courses they won't see the list of attendees. Attendees from the various courses are color coded. The other option is to create an appointment group for each course but then they have to manage multiple calendars and time slots. Does this help explain how it works?

View solution in original post