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LetItLearn
New Member

Body text except for hyperlinks is “invisible”

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Hello everyone! I’m using the iOS app on iPad Pro.

Not sure what’s going on here. Body text briefly flashes visible, invisible, visible, then remains invisible. Doesn’t happen on the web version. As far as I know there aren’t any odd settings or modifications to my iPad.

Attached is a screenshot of one of my classes exhibiting this behavior.

I appreciate any tips which can be offered.

Best,
M

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2 Solutions
Ron_Bowman
Community Champion

@LetItLearn 

I am not sure what is going on, but here is a link to a post that may help (you did not state if you were a teacher or student)

https://community.canvaslms.com/t5/Canvas-Question-Forum/Why-is-part-of-my-post-invisible/m-p/506787...

Also, here is another post from yesterday with the same issue.  So, maybe something has been changed with a browser update.  Someone else may post with more information on this matter.  I have never seen anything like that before.

https://community.canvaslms.com/t5/Canvas-Question-Forum/Information-not-showing-up/m-p/540850#M1787...

 

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rseilham
Community Coach
Community Coach

@LetItLearn 

Without seeing this closely, I can't say for sure, but it appears the faculty member is using styling in the assignment that may be incompatible with the mobile app. I would address this with the teacher and possibly local tech support to see if something can be done to get this content displayed. 

View solution in original post

2 Replies
Ron_Bowman
Community Champion

@LetItLearn 

I am not sure what is going on, but here is a link to a post that may help (you did not state if you were a teacher or student)

https://community.canvaslms.com/t5/Canvas-Question-Forum/Why-is-part-of-my-post-invisible/m-p/506787...

Also, here is another post from yesterday with the same issue.  So, maybe something has been changed with a browser update.  Someone else may post with more information on this matter.  I have never seen anything like that before.

https://community.canvaslms.com/t5/Canvas-Question-Forum/Information-not-showing-up/m-p/540850#M1787...

 

0 Kudos
rseilham
Community Coach
Community Coach

@LetItLearn 

Without seeing this closely, I can't say for sure, but it appears the faculty member is using styling in the assignment that may be incompatible with the mobile app. I would address this with the teacher and possibly local tech support to see if something can be done to get this content displayed.