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s_k_benson
Community Member

Breakout Rooms in Conferences

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I have been using BB successfully for my classes but today when I used the breakout room function, my students all left to their rooms- however I was not given the option of joining a room and couldn't drop in and out like I normally would do. See screen shot below- any ideas why??? Screenshot of BigBlueButton showing participants in breakout rooms but no option for moderator to join

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erinhmcmillan
Community Team
Community Team

Hi, Sarah,

Has any of your configurations changed? You may want to review the documentation in BigBlueButton HTML5 – Blindside Networks Customer Support Portal to confirm how your conference is set up. If you're still having trouble, BigBlueButton has a help portal where you can ask for additional assistance.

Thanks!

Erin

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erinhmcmillan
Community Team
Community Team

Hi, Sarah,

Has any of your configurations changed? You may want to review the documentation in BigBlueButton HTML5 – Blindside Networks Customer Support Portal to confirm how your conference is set up. If you're still having trouble, BigBlueButton has a help portal where you can ask for additional assistance.

Thanks!

Erin

View solution in original post