Broken SMS Link

[apball]

Hello,

Recently, Canvas has begun sending broken links via SMS to users who still receive them from announcements or grade changes. When a SMS notification is sent out, the link they get is https://lcsc.instructure and is leaving off the .com part of the URL. Is there a way to change these settings in Admin now that the feature has been mostly deprecated?

Thanks,

Alex

[rpsimon · Accepted solution]

I looked at the Notifications section in the Admin settings and I don't see anything related to this.  It might be a good idea for you to report this to support by submitting a ticket to the Service Cloud.  The other option would be for you to reach out directly to your CSM.  Hope this helps.

[Stef_retired]

Rebecca, this was a great answer you gave! Thanks for being so helpful to your fellow community members, especially in these difficult times. Please check your direct messages for a small token of our appreciation. :0)

Thanks again for all that you do and keep up the good work!

Sincerely,

Canvas Community Team