Broken SMS Link
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07-08-2020
03:01 PM
Hello,
Recently, Canvas has begun sending broken links via SMS to users who still receive them from announcements or grade changes. When a SMS notification is sent out, the link they get is https://lcsc.instructure and is leaving off the .com part of the URL. Is there a way to change these settings in Admin now that the feature has been mostly deprecated?
Thanks,
Alex
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07-08-2020
03:50 PM
I looked at the Notifications section in the Admin settings and I don't see anything related to this. It might be a good idea for you to report this to support by submitting a ticket to the Service Cloud. The other option would be for you to reach out directly to your CSM. Hope this helps.