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ChuckRumpf
New Member
‎01-21-2022 12:45 PM

Calender and To Do not synching to iOS mobile devices.

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Set up on Macbook but doesn't sync to mobile app for Calendar and To Do.  Used QR code for login.  

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KristinL
Community Team
Community Team
‎01-21-2022 02:16 PM

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Hi @ChuckRumpf -

The first thing I would check is the version of Canvas Student. 16.4.2 was released just a few days ago. If that doesn't help with the sync, you can try to clear the cache upon the next launch of the app, but it may be worthwhile to connect with Support. A help ticket can help engineers better understand what you're experiencing. 

How do I get help with the Student app on my iOS device? 

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KristinL
Community Team
Community Team
‎01-21-2022 02:16 PM

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Hi @ChuckRumpf -

The first thing I would check is the version of Canvas Student. 16.4.2 was released just a few days ago. If that doesn't help with the sync, you can try to clear the cache upon the next launch of the app, but it may be worthwhile to connect with Support. A help ticket can help engineers better understand what you're experiencing. 

How do I get help with the Student app on my iOS device? 

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