Community

cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 
ChuckRumpf
New Member

Calender and To Do not synching to iOS mobile devices.

Jump to solution

Set up on Macbook but doesn't sync to mobile app for Calendar and To Do.  Used QR code for login.  

0 Kudos
1 Solution

Accepted Solutions
KristinL
Community Team
Community Team

Hi @ChuckRumpf -

The first thing I would check is the version of Canvas Student. 16.4.2 was released just a few days ago. If that doesn't help with the sync, you can try to clear the cache upon the next launch of the app, but it may be worthwhile to connect with Support. A help ticket can help engineers better understand what you're experiencing. 

How do I get help with the Student app on my iOS device? 

View solution in original post

0 Kudos
1 Reply
KristinL
Community Team
Community Team

Hi @ChuckRumpf -

The first thing I would check is the version of Canvas Student. 16.4.2 was released just a few days ago. If that doesn't help with the sync, you can try to clear the cache upon the next launch of the app, but it may be worthwhile to connect with Support. A help ticket can help engineers better understand what you're experiencing. 

How do I get help with the Student app on my iOS device? 

0 Kudos