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hh-mw
Community Member

Can an LTI external link assignment be shared via Commons? I'm getting an error.

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Hi,

I have developed an LTI tool that integrates well with Canvas. We can create deep linking assignments and they work without issue. I then tried to share one of these assignments to "Commons" and shared only amongst the school that was already using it. When importing that assignment into another class (which also had the LTI tool available), it imports the assignment, but when I go to it, I receive an error from Canvas saying:

"couldn’t find valid settings for this link"

When I edit the imported assignment, I can see the link to the external tool looks the same as when it was originally created. Can deep-linked external tool assignments be shared via Commons? If so, any suggestions on where to look as to why this is failing?

Thanks!

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igustafson
Instructure
Instructure

Thank you for this reply. When copying content we always recommend checking the LTI links even if they are copied from commons as they can give the error you mentioned above. This is due them being an external link and not being included in the copying of content as mentioned here https://community.canvaslms.com/t5/Canvas-Basics-Guide/What-is-the-Course-Import-Tool/ta-p/21

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igustafson
Instructure
Instructure

Thank you for this reply. When copying content we always recommend checking the LTI links even if they are copied from commons as they can give the error you mentioned above. This is due them being an external link and not being included in the copying of content as mentioned here https://community.canvaslms.com/t5/Canvas-Basics-Guide/What-is-the-Course-Import-Tool/ta-p/21

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JeffW
Instructure
Instructure

Hello @hh-mw 

 

Normally I would suggest reaching out to the developer of the LTI. You can try submitting a request to Canvas Support as that will likely need to be addressed by an upper level support agent. LTIs themselves can definitely be shared via Commons though some will need to be relinked depending on their properties.

You might also consider reaching out to your CSM or the IT department within your organization.