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danqiao_cheng
Community Member

Can't View Feedback Using Crocodoc

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Hi,

My instructor uploaded her comments using crocodoc, but I can't see it. After clicking on the "view feedback" button, the document is opened by previewer, and I can only see the original texts but not the comments. I can see it on my phone using canvas app though. Is there anyway I can see it on my laptop though?

Thanks!

Gloria

10 Replies
kona
Community Coach
Community Coach

rgibson1, yes, this is a known issue and Canvas is working on it. I already replied to your post about this, but the best bet is to put in a ticket for this so that way you'll get a notification when the bug is fixed.