Can't add new users to course with website upgrade

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reneeb
Community Member

With the update to the website, I'm unable to add new students to my course. Previously, I would paste emails into the box that comes up when I click +People. Then I would hit next and get the screen that is attached. There used to be check boxes to the left of each email address, so I could select them to be added to the course. The check boxes are no longer there! When I choose 'Next' from this screen it tells me no users have been added to the course. Am I doing something wrong?

1 Solution

I apologize - I don't have the ability to do that since I don't work for Canvas.  I would highly recommend that at this point in time, you contact Canvas Support directly, either by submitting a ticket to the Service Cloud (you can access through Global Navigation Menu) or by calling support if you have access to that.

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